Hello,
Our app, after a keyword change (replaced word "loss" with "lost") on the US App Store, stopped being returned in App Store search results on a different two-word search with the word "tracker." Word "tracker" was present in our app's subtitle. A few days later, our app stopped being returned in search results for yet another two-word search that also included the word "tracker." For both two-word searches, our app was returned in top-5 results previously. Other English-speaking countries' App Store searches were not affected.
It looked like an App Store search bug, so in the next app update, we removed the word "tracker" from the subtitle. Then, in the next update, we put the word "tracker" back, hoping that the app will be indexed and start getting returned in search results for "tracker" again. It's been four days since that update, but the app still does not appear in search results.
Not being returned in searches for several of the most popular searches is quite painful.
Has someone encountered something like this?
What can we do to resolve this?
Best regards, serge_o
