AppStore Connect is slow on subscription pages

App Store Distribution & Marketing App Store Connect
Wisani OP
Created Jun ’22
Replies 4
Boosts 2
Views 1.2k
Participants 4

When loading the https://appstoreconnect.apple.com/apps/APP_ID/appstore/subscriptions/SUBSCRIPTION_ID page, it takes forever to load, and eventually times out.

Looking at the network tab, this is caused by this API call

https://appstoreconnect.apple.com/iris/v1/subscriptions/SUBSCRIPTION_ID?include=appStoreReviewScreenshot,group,promotedPurchase,subscriptionLocalizations,prices,subscriptionTaxCategoryInfo&limit%5BsubscriptionLocalizations%5D=80

When I omit the subscriptionLocalizations and prices from the include query param, the GET request resolves immediately, otherwise it hangs.

Answered by Wisani in 715452022

This has been resolved on my end. Thanks to the resolving team.

Replies  4
Boosts  2
Views  1.2k
Participants  4
lawsonh OP
Jun ’22

I am getting this also when i try to click into any in app purchase

0
benfrombilston OP
Jun ’22

Same here, unable to update or change subscriptions as it just keeps timing out. Very frustrating!!

0
gabejacobschess OP
Jun ’22

Also having the problem. Can anyone from Apple help?

0
Wisani OP
Jun ’22
Accepted Answer

This has been resolved on my end. Thanks to the resolving team.

1
AppStore Connect is slow on subscription pages
First post date Last post date
 
 
Q