Cannot remove App ID / Identifier

Question

Created May ’22

Replies 4

Boosts 0

Views 5.6k

Participants 6

I've created a test app to play around with fast lane and want to remove it. A build has never reached App Store connect and it let me delete the app itself (though ideally I'd like it gone from the "removed" list too)

When I try to remove the related app id / identifier it says

App ID xxxx appears to be in use by the App Store, so it can not be removed at this time.

When I look at the removed app its status is "prepare for submission"

Is this a bug or correct behaviour? surely I'm going to end up with lots of orphaned app ids and a cluttered list of removed apps

I guess I can pay for a personal/separate developer account for testing but it seems crazy!

Thanks

Boost

Answer 1

DTS Engineer OP

Apple

May ’22

surely I'm going to end up with lots of orphaned app ids and a cluttered list of removed apps

In my experience that’s not such a bad fate (-: Due to the nature of my job I create a bazillion test apps. I never bother deleting them and I don’t run into problems.

Having said that, this should work, and I tried it today and it did work. Here’s what I did:

Using Xcode 13.4 on macOS 12.4, I created a new project from the iOS > App template, setting the bundle ID to com.example.apple-samplecode.Test706648.
I added the In-App Purchase capability to Signing & Capabilities. This forces Xcode to register the TTT.com.example.apple-samplecode.Test706648 as an App ID, where TTT is my Team ID.
I built the app for the device. This ensures that Xcode was actually able to successfully register the App ID.
I closed the project.
In Safari, I navigated to Developer > Account > Certificates, Identifiers & Profiles > Identifiers.
I searched for Test706648.
I clicked on that App ID.
I clicked the Remove button. It worked.
Back in CIP, I searched for Test706648 again. It’s not longer present.

Please repeat these steps and let us know how you get along. This’ll tell us whether this is broken for your account completely, or just for some specific App IDs.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

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Answer 2

sebsto OP

Oct ’22

Hello @eskimo

I have the same problem as @mjharper above. I tried the steps you proposed and this worked (I am using Xcode 14.0.1)

Nevertheless I have "older" tests, that were never submitted to the App Store for which identifiers are lying around and can not be removed. Error message is : "The bundle 'F36WHU2A76' cannot be deleted. Delete all the Apps related to this bundle to proceed."

I have only a few Apps on the AppStore, I triple checked none are using this test identifier.

Any other suggestion to clean up our list of identifiers ?

Thanks

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Answer 3

sebsto OP

Oct ’22

I found the solution - self replying for the sake of history.

In the Identifiers screen of the developer portal, I selected "Services Id" from the top right side drop down menu. There was a service registered with the app bundle ! I deleted the service, then I was able to delete the app identifier.

1

Answer 4

0xface1d OP

1w

I ran into exactly the same problem. I had an entry in App Store Connect which was in the state of "Preparing for Submission". I was able to remove the entry from the App Store Connect. No binary was ever uploaded to the App Store at all.

When I tried to delete the AppID from the developer portal, I got the same message as @mjharper, i.e. "The App ID 'XXXXXXX' appears to be in use by the App Store, so it can not be removed at this time.".

@mjharper were you able to remove your AppID in the end?

I didn't have any ServiceID at all and I've also removed the associated provisioning profile and still no luck.

Any suggestion would be greatly appreciated.

Many thanks.

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