Not able to enroll in Apple developer program

Developer Tools & Services Xcode Developer Tools Developer Program

Created Apr ’22

Replies 22

Boosts 6

Views 7.6k

Participants 22

On the iOS Developer app on my Iphone 13, when I try to submit my id front and back pictures, it fails every time with no fruitful error. All it says is Unable to send information, your information couldn't be sent due to connection error. The internet connection is working absolutely fine I can assure. It seems impossible to go past this step! Why is apple so vaguely difficult!

Boost

brobergdeveloper OP

Aug ’23

Same here

GooDeer OP

Aug ’23

Same here, what is the solution? The internet is working.

aiarcheology OP

Sep ’23

These are the prerequisities as September/2023

An iPhone or iPad with Touch ID, Face ID, or passcode enabled, or a Mac with the T2 Security Chip. You must use the same device for the entire enrollment process.
An Apple ID with two-factor authentication turned on. Your Apple ID information must be valid and up to date — including, but not limited to, your first name (given name), last name (family name), address, phone number, trusted phone number, and trusted devices.
The latest version of the Apple Developer app installed on your device.
To sign in to iCloud on your device.

I had to add a new iCloud account (using my Apple ID) to my device, logged out from the Apple Developer app. Killing the app is not enough. Not it works.

Freddan1337 OP

Oct ’23

Is there still no solution to this?

tujlaky OP

Jun ’24

The issue is still happening and Apple is not addressing it.

I have contacted the support but they are not helping just giving me some basic things to try (like update the app etc.).

Is there any way to move forward with this?

3dvega OP

Sep ’24

install the profile from the apple website "https://beta.apple.com/enroll-your-devices#ios". Go to, enroll this phone. then for devices running iOS 16.3 or earlier, download the configuration file (not saying that your phone is actually running that, it's just where it can be found). Download and install the configuration, DONT RESTART. Then reattempt, it worked for me.

Njuacha OP

I had the same issue. It's crazy! I tried over and over to enrol using the Apple Developer App unsuccessfully following the instructions in the Apple docs. Finally, I looked around for some youtube videos and from the first one I saw I realized they rather did it on the website not on the Developer app. So you go to https://developer.apple.com/programs/enroll/ and click on a button like "enroll...", find the option to continue on web rather than going back to the Developer App. There you dont even need to provide an ID.

Thats how I did it successfully!