Blank page when logging into App Store Connect

App Store Distribution & Marketing App Store Connect
mwands OP
Created Mar ’22
Replies 23
Boosts 7
Views 1.0.0k
Participants 23

When I sign into App Store Connect, I am taken to this URL: https://appstoreconnect.apple.com/review_agree

The page shows a gray activity spinner for a few seconds, then is blank. I have tried on multiple computers and multiple browsers, over the past few weeks, with the same result.

I have lodged a developer support request, but it hasn’t been resolved yet. It’s been holding up our App Store submission for a couple of weeks now. Any ideas of things I could try, or has anyone else had this issue and had it resolved ?

Replies  23
Boosts  7
Views  1.0.0k
Participants  23
TingDay OP
Mar ’22

Same, apparently this is not uncommon. Have you tried clearing your browser's cache and trying again?

I'm using chrome as my browser.

Now my testflight upload is stuck under "processing"

0
DrewZero OP
Nov ’22

Same problem for me

0
rayfarer OP
Dec ’22

I have this problem too. It's just a blank page. I tried to log in from a different browser than I normally do and the "Apps" tab is just blank. Other tabs work though.

0
ripad OP
Dec ’22

I'm having the same issue. I've tried on multiple browsers and systems.

0
admin_smatcompliances OP
Dec ’22

I am having same issue. Tried various browsers and systems (Apple and Windows). Any update on this issue?

0
JhonSanchez OP
Jan ’23

Same issue, any solution ?

0
temirbek OP
Jan ’23

Same in chrome, worked in Safari. I think it's because of low available disk space left on my comp

0
techguy98 OP
Feb ’23

My problem was that you have to have be logged in with an account that has an active apple developer membership. If you are on a basic account, it will never pass the auth and you can never accept the new terms (and you'll be shown a blank white screen or a screen with an infinite spinner) Weird apple still has not fixed this and let this continue to show like this.

0
Garantor OP
Feb ’23

We still have an active developer membership and still have a blank screen, now the app is stuck on processing. If anyone found a way around this please share.

Thanks

0
Uriel-evaristo OP
Mar ’23

https://appstoreconnect.apple.com/review_agree

0
dovholuk OP
Mar ’23

To start, I had to enable the url: securemetrics.apple.com through my local DNS (pi.hole was blocking it). After that, I get a 401 indicating

"code" : "NOT_AUTHORIZED.NO_ACCESS",
"title" : "An account is required to access this system.",

So yeah, not helpful whatsoever for me.

0
AndrewShportaliuk OP
Mar ’23

I'm having the same issue. Empty blank. https://appstoreconnect.apple.com/review_agree

0
AndrewShportaliuk OP
Mar ’23

Same issue, any solution ?

0
Dariozzxx OP
Apr ’23

It's 2023 and I still have this issue lol

0
AbdullahKTK OP
Apr ’23

Same issue

0
Blank page when logging into App Store Connect
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