Hi,
Some users of our app are complaining about Family sharing. This is mentioned on Google results because the indexed App Store page indicates the following:
Up to six family members will be able to use this app with Family Sharing enabled.
So our users think they can share our subscription in their family.
Is there a way to remove Family sharing option for the app?
Regards, Benoit
Apple say:
Please note that once you turn on Family Sharing for an in-app purchases in App Store Connect, you cannot turn it off.
See https://help.apple.com/app-store-connect/#/dev45b03fab9
...so you may need to create a new subscription, with Family Sharing turned off.
So our users think they can share our subscription in their family.
but I'm talking about Family sharing for the app itself, not for in-app subscriptions
It's a free app, so anyone can download it, for free.
"Family Sharing" is for sharing the subscription.
Apple say:
You can now enable Family Sharing for auto-renewable subscriptions and non-consumable in-app purchases, allowing users to share their purchases with up to five family members
It's a free app, so anyone can download it, for free. "Family Sharing" is for sharing the subscription.
My app doesn't have any Family sharing options enabled on any offered in-app subscriptions.
You may be true if Family sharing was enabled. That's not the case.
Okay... I'm quoting Apple, and providing a link, but you say I'm wrong.
That's fine.
Good luck.