App Store Connect App Version filter greyed out

When viewing total downloads for an App in App Store Connect App Analytics, the option to filter Total Downloads by version is greyed out when clicking Add Filter even though the app has had a version change 1 week ago as shown in the App Store Version history. The version option is greyed out when running App Store Connect from Windows (using Firefox) and from a Mac (using Safari)

Post not yet marked as solved Up vote post of SimonKravis Down vote post of SimonKravis
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Did you figure this out? I'm having the same issue. A stakeholder wants to know how many users updates to a specific version and I'm not sure how to provide that information.

I would like to know the same, the option is greyed out for us too. If anyone found out anything can we please get some info on that?

Same