Problem with black background when taking a photo with AR Quick Look feature in iOS 15

App & System Services General
sadaotokuyama OP
Created Dec ’21
Replies 6
Boosts 0
Views 2.1k
Participants 5

Has the problem of the black background when taking a picture with the AR Quick look function in iOS 15 been resolved? I think it's a rather serious bug.

On an iOS 15 device, go to the Quick Look page below and display any of the multiple 3D models in AR Quick Look; the background will be black when you take a picture with the AR Quick Look shooting function. https://developer.apple.com/augmented-reality/quick-look/

There are similar events below, but they do not seem to be addressed at all. https://developer.apple.com/forums/thread/691784

Replies  6
Boosts  0
Views  2.1k
Participants  5
sadaotokuyama OP
Dec ’21

I also posted it on Feedback. However, there are too many bugs in iOS15 and AR Quick Look. https://feedbackassistant.apple.com/feedback/9799377

0
Graphics and Games Engineer OP
Apple
Dec ’21

Thanks for the bug report, this is a known issue and the AR Quick Look team is investigating.

1
DanXS OP
Dec ’21

Just noticed the same problem using quick look viewer from my app AR Art Portal - also when using it stand alone with usdz asset. It seems like updates are not always updates at all 🤷‍♂️

0
Jan-M OP
Jan ’22

Hi guys, any update here? 🤔

thank you

Jan 😊

0
Graphics and Games Engineer OP
Apple
Jan ’22

Hi, the team is still investigating the root cause of this bug.

0
misivitek OP
Jun ’22

Hi, please is there any update on this? We are facing this issue on 6th Gen iPads. Thank you

0
Problem with black background when taking a photo with AR Quick Look feature in iOS 15
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