Hi there,
Recently I updated to Safari 13 on my M1 MacBook Pro on macOS Big Sur 11.6 and since then, I noticed an issue where the Trends tab in App Store Connect doesn't load correctly.
I also tested it on my iPhone with iOS 15, and it appeared on there perfectly fine.
Anyways, I tried to fix the issue by clearing website data for apple.com, consistently refreshing the tab, logging out and back into Connect, restarting, etc.
I even tried to load the mobile version by clicking the Develop menu item in Safari > User Agents > Safari - iOS 14.0 - iPhone, and that appeared blank too.
Anyone experiencing this as well? Did you find a fix?
Thanks!
Yes I did experience such problem as well (I filed a bug report).
It has been corrected in the most recent versions.
Anyway, there is a workaround to access the trends:
- select Trends
- you get a blank page
- Edit the url: https://appstoreconnect.apple.com/trends/insights?pageid=8 to remove the end:
- keep only https://appstoreconnect.apple.com/trends/
- ignore the warning on the page and click on Units or Sales
- you will finally reach your page.