Trends tab in App Store Connect not loading anymore on the Mac version of Safari 13.

Hi there,

Recently I updated to Safari 13 on my M1 MacBook Pro on macOS Big Sur 11.6 and since then, I noticed an issue where the Trends tab in App Store Connect doesn't load correctly.

I also tested it on my iPhone with iOS 15, and it appeared on there perfectly fine.

Anyways, I tried to fix the issue by clearing website data for apple.com, consistently refreshing the tab, logging out and back into Connect, restarting, etc.

I even tried to load the mobile version by clicking the Develop menu item in Safari > User Agents > Safari - iOS 14.0 - iPhone, and that appeared blank too.

Anyone experiencing this as well? Did you find a fix?

Thanks!

Answered by Claude31 in 688958022

Yes I did experience such problem as well (I filed a bug report).

It has been corrected in the most recent versions.

Anyway, there is a workaround to access the trends:

Accepted Answer

Yes I did experience such problem as well (I filed a bug report).

It has been corrected in the most recent versions.

Anyway, there is a workaround to access the trends:

Having this same issue, problem was indeed solving by removing the https://appstoreconnect.apple.com/trends/insights?pageid=8 to https://appstoreconnect.apple.com/trends/

Same issue using only https://appstoreconnect.apple.com/trends/ and it's still blank except for the heading

go to https://appstoreconnect.apple.com/trends/insights and some of the pages will work.

But Apple, please, fix it otherwise it is a shame.

Trends tab in App Store Connect not loading anymore on the Mac version of Safari 13.
 
 
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