HomePod OS 15.1 - Can't connect to the Internet

App & System Services General
howyagoin OP
Created Sep ’21
Replies 5
Boosts 0
Views 1.5k
Participants 5

Just a heads up to others; I installed the 15.1 beta this morning on a perfectly functional HomePod and after restarting, it's been completely unable to connect to the Internet.

Any Siri request is met by "I'm having trouble connecting to the Internet" and refers to me to the Home app.

The Home app has no information, and the HomePod has presence on the WiFi network, and the network is functioning fine.

I performed a full device reset, with the red light and all, and after setting it up again, it worked for about 15 minutes before losing Internet again.

Something to do with the beta, clearly, as it was working up until the installation of 15.1. Reported via Feedback, but, wanted to mention here in case others have an issue.

Replies  5
Boosts  0
Views  1.5k
Participants  5
niqbert OP
Sep ’21

I have the same problem on all HomePods (Minis).

I deleted the beta profile after 15.0, but the profiles has been re-installed automatic. So i have now 15.1 on the HomePods.

0
Rwich OP
Sep ’21

I did factory reset I Home app and configured HomePod back again - working fine.

0
niqbert OP
Sep ’21

I did the same, but the problem was not fixed:(

0
russphoto OP
Sep ’21

I performed a factory reset and that fixed it but some number of hours later it was broken again. i just realized that I then re-added the beta profile so need to try this again without adding the profile back

0
henni2015 OP
Sep ’21

Add me to the list. Even after restart the Beta profiles are back again. Hanging on 4 HomePods with unreliable 15.1 Beta now.

0
HomePod OS 15.1 - Can't connect to the Internet
First post date Last post date
 
 
Q