Hi, I'm trying to add a header image to the app clip card custom experience in App store connect. after uploading the image I get the following error message:
Header image must be in the JPG or PNG format and the RGB color space. It must also be 1800 x 1200 pixels.
But when I check the image's info I see the data in the attached image. The image was exported from Figma. After I got this message I tried exporting the image as PNG it from preview, without any luck.
Any ideas?
Try removing the alpha channel, per Creating Artwork and Copy for the App Clip Card.
If that turns out to be the issue, also consider filing a bug report for the error message being correct but not complete.
