USB hub failing under Monterey

App & System Services Hardware Beta Mac

eurobubba OP

Created Jun ’21

Replies 200

Boosts 5

Views 103k

Participants 190

Anyone seeing trouble with external USB hubs after installing the Monterey developer beta?

I have an ikling FX-1940E hub that I've been using with my M1 MacBook Air. Everything worked fine under Big Sur, and still does on another machine still running Big Sur, but I can't connect a trackball or keyboard via the hub's USB 2.0 or 3.0 ports to the Air since installing Monterey. The hub's VGA port still works on Monterey; I haven't been able to test the other ports yet. Also, a different hub (with fewer ports, so it can't simply replace the ikling) does work.

I've reported the issue to Apple using the feedback assistant. Any suggestions for anything else I can do at my end?

Boost

Oleg_Stelmakh_1984 OP

Feb ’22

Try to shutdown and power on again. NOT REBOOT! That helped me

humbertocg OP

Feb ’22

macbook 14 m1 Pro, happened the same issue. even with devices connected via usb C.

The usb ports just go off and have to disconnect and reconnect to recover the functionality.

McGreth OP

Feb ’22

A similar problem occurs with my MacBook Pro M1 13 inch. The HP Thunderbolt 3 Hub no longer outputs a video signal via the display port cable. If I adapt the same connection with a Displayport to HDMI adapter, I have a video signal again. This is really mysterious. My USB 3.1 capture card (AverMedia Live Gamer ULTRA - GC553) no longer works smoothly, even with a Thunderbolt 3 cable. Does anyone already have a solution?

kirillbirger OP

Feb ’22

Last two updates, along with resetting NVRAM and SMC on my intel macbook 16" pro 2019 seem to have resolved most of these issues.

Foosec OP

Feb ’22

SImilar issues with my usb-c dock on 2019 macbook pro. It will work without issue after SMC reset while plugged in, when i go to work and come back home to plug it back into my dock it works for a few minutes, then starts disconnecting, then recconects without power, and at the end that USB port doesnt work anymore, until i perform an SMC reset.. Im doing multiple SMC resets per day apple...

odhez OP

Feb ’22

Experience some issue with USB/Thunderbolt dock/hub from Startech (TB3CDK2DPUE) with Monterey on MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) Work fine if plug at computer startup (Display, Network, USB disk) Not work if replug (only Display OK), and sometimes crash. Was working fine with BigSur

Foosec OP

Feb ’22

How has this not been fixed yet Apple, **** youd think you would atleast give us a good way to downgrade.

marvelcartography OP

Mar ’22

Same issue here - MacBook Pro (16-inch 2019) Running Monterey (12.2.1) Hub is a Targus USB-C Dock (DOCK414). My external SSD kept self-ejecting and failing to back up in Time Machine. @Apple - please fix this!!!

kspark OP

Mar ’22

Hey all, I was having this issue as well and is now fixed in 12.3!

Ashalbulk OP

Mar ’22

Still doesn't work on 12.3. Macbook Pro M1(13inch). What a shit this macbook.

Haluba OP

Mar ’22

Updated to 12.3 and USB worked. BUT, after first reboot the issue is back again.

It was the same for me when updating to one of the previous versions (12.1 or 12.2).

Absolutely crazy to see this kind of issue not being fixed.

kspark OP

Mar ’22

For those of you still having issues on 12.3, try connecting your laptop to the dock NOT in clamshell mode. If I connect to the dock with the screen up, and then login, everything starts working at that point and can go back to clamshell. Hope this helps

PavelDv OP

Mar ’22

I habe got the same problem after updating to 12.3 USB type-c hub does not working. I cannot use my external monitor with macbook air m1 (16/512). May Apple repair this issue?

kirillbirger OP

Mar ’22

What year is that laptop PavelDV?

Based on the last several updates, it seems like Apple has been trying to fix the issue (and failing, mostly). However, for some people it is fixed.

My guess is that it's as fixed as it will get. I am not sure if the latest laptops have this problem, so the impetus to keep working on it is probably gone.

If it still occurs, you have two options:

downgrade to big sur and enjoy a non-broken apple experience
install bootcamp and enjoy Windows

helper2424 OP

Apr ’22

I just bought a new MBP, it has Mac OS 12.3.1. The same issue - the USB hub doesn't work. it works with the old MBP with old Mac OS. iPhone connects to MBP easily, but the hub doesn't. I have tried different cables for the hub in the best case it's blinking one time per several seconds (looks like the laptop periodically turn on charging for the hub)