USB hub failing under Monterey

App & System Services Hardware Beta Mac

eurobubba OP

Created Jun ’21

Replies 200

Boosts 5

Views 103k

Participants 190

Anyone seeing trouble with external USB hubs after installing the Monterey developer beta?

I have an ikling FX-1940E hub that I've been using with my M1 MacBook Air. Everything worked fine under Big Sur, and still does on another machine still running Big Sur, but I can't connect a trackball or keyboard via the hub's USB 2.0 or 3.0 ports to the Air since installing Monterey. The hub's VGA port still works on Monterey; I haven't been able to test the other ports yet. Also, a different hub (with fewer ports, so it can't simply replace the ikling) does work.

I've reported the issue to Apple using the feedback assistant. Any suggestions for anything else I can do at my end?

Boost

coxy_0070 OP

Jan ’22

i have the same issues and im dissaspointed to see some have had it for months, updated and then my usb c hub stopped recognising ethernet, display works but ethernet has stopped, i tried reinstalling the driver but no luck !!

replete OP

Jan ’22

I actually can't quite believe Apple is shipping this s***. Broken USB? Is it 1995?

ongeduardo OP

Jan ’22

I am writing this to report the same issue, I am using M1 Macbook Air, my USB hub brands are QPNP and HyperDrive. After upgrading to Monterey, most ports are not working as expected. It can detect the microphone when attached to USB hub, however, it uses internal microphone instead of the external microphone, I can confirm this when I use the single USB adapter instead of the USB hub, it works with USB adapter with no issue. Please help fix this issue, thank you!

Zhompi OP

Jan ’22

Same problem here, LG 32UN880-B not power delivery through the usb c cable. The whole point of having this monitor it was the "one cable" setup but now it goes on and off with the latest Monterey update (12.1).

Any solutions?

fstAF OP

Jan ’22

I can confirm that I just started experiencing this issue today, after a few weeks of it working fine. I didn't do any updates or anything, only restarted the computer.

Computer: M1 Max MBP 16"
Hub: OWC Thunderbolt 3 Dock
Connected Devices:
- 2 External Displays (are connected and work fine)
- 3x USB 3.0 External Hard Drives (do not connect through the hub, but do when connected directly via dongle)
- Hub is powering MBP through the single Thunderbolt 3 connection, per the usual

replete OP

Jan ’22

I finally pushed the button on 12.1, and it appears to have solved my USB issues. I'm just hoping I can avoid the memory leaks that I've heard about

LatinSensei OP

Jan ’22

Hi,

Just ran into this issue (of not having Power Delivery work)with an MacBook (M1Pro) in combination with a Philips 346P1 display. After some research I found that (for me) resetting the NVRAM works. After doing so power delivery works. However, it only works for as long as the USB C cable remains connected between the MacBook and the display. After unplugging I need to reset NVRAM again to get the functionality back.

Hope Apple comes with a real fix soon, seems to be way overdue.

maribudko OP

Jan ’22

Can't believe it, but looks like Monterey 12.2 fixed my USB-hub. Finally. Not sure about monitor, will test it, but USB 3.0 is working now. Yay!

WGEA OP

Jan ’22

My issue with the USB ports on my peripheral dock (UGREEN), which I engaged just today after upgrading to Monterey, has been resolved with the update to 12.2.

fstAF OP

Jan ’22

I'm happy to report the issue of connecting to USB devices through my OWC Thunderbolt 3 dock has also been resolved. However, it was not the upgrade to macOS 12.2 that did it. I updated the OS a few days prior without any change, then It started working properly after I shut my computer down (keeping the dock connected), and restarting. I did this several times over the past week but for whatever reason, it did the trick this time.

Regardless of the means, I am extremely happy this has FINALLY been resolved and I can use my hardware properly again!

Ashalbulk OP

Jan ’22

I've updated to 12.2 and still have this issue. Apple, what's going on? How long do we have to wait for just regular fixes?

ashishrevar OP

Jan ’22

I am running macOS 12.1 Monterey and using Cadyce USB Hub (CA-CU3HG). Sometimes it works with Pendrive but it fails for an external USB camera and Microphone. Is there any solution apart from Downgrade?

prionico OP

Jan ’22

Running 12.2 on a 2020 Intel MacBook Pro and the USB-Hub of my ThinkPad Thunderbolt 3 Dock (Gen 2) (PN: 40AN0135EU) is not working right now.

Funny enough: The two monitors connected to the Lenovo dock (one via DisplayPort, one via USB-C) are still working. But the USB ports of the USB-C monitor are also dead now. I plugged the USB-C Monitor into the MacBook directly and now the ports are working again. Devices connected to the Lenovo dock (like my webcam) are still dead.

countBasil OP

Jan ’22

Same problem on 2021 Macbook Pro 15' M1 chip: since Monterey, Aukey CB-C55 hub no longer makes external monitors work :(

Haluba OP

Feb ’22

I am using an external LG display connected to Macbook pro M1 2021 directly via USB-C. Before upgrading to Monterey it worked and after upgrading it stopped working. However, after upgrading to 12.2 it worked initially until first reboot but then stopped working again.

Extremely surprising to see these kind of issues tbh.