Find My unable to connect to server

Anyone running iOS 15 beta having issues with Find My? I am able to locate myself however none of the other 5 members of my family. After opening Find My app I am presented with a dialogue box saying “Find My Unavailable - Unable to connect to the server. Please try again later.” I have restarted, turned on and off Find My…everything under the sun I could think of short of factory reset. Ideas?!

iPhone 12 Pro Max

Answered by richy in 680575022

Hey everyone,

You’re right—no fix in iOS 15.0 Beta 2 (19A5281h).

I have tried to be as meticulous as possible at troubleshooting; but this issue can only be solved with Apple’s help.

I have a ticket open with AppleCare Tier 2, and the case is being investigated by iCloud Engineering. I’ll contribute updates here with everyone.

After updating to iOS 15.0 Beta 1, the error on iPhone is:

  • Settings > [Name] > Find My >
  • “Share My Location Unavailable.”
  • “Unable to connect to server. Please try again later.”

In an attempt to solve, I restored the iPhone to 14.6 and set up as new. However, the issue persists.

Find My ‘device’ cannot be enabled on:

  • Apple Watch on watchOS 7.5
  • MacBook Air on macOS 11.4

And consequently, Find My ‘device’ via iCloud.com does not list Apple Watch or MacBook Air.

Find My Friends cannot be enabled on:

  • iPhone on iOS 14.6
  • MacBook Air on macOS 11.4

As you have all noted, elements of Find My ‘device’ and Find My Friends are accessible via iCloud.com.

This issue appears to be account related since it does not affect Apple IDs that have not been exposed to iOS 15.

Lastly, I have a Beta Feedback ticket ‘open’ which Apple has marked ‘more than 10 [users]’ affected.

My Location Services was on with all other noted settings, the one toggle I need to add to ON was

Settings > Privacy > Location Services > System Services (scroll to very bottom) > Share my location (also Find my location within this setting as well)

It’s rather bonkers that when you enable the toggle for Find my or Share my location, that not every toggle is enabled… 🍎 🍏

I am having the same problem while using cellular data any solution?

I have the same issue on iPhone running on iOS 16.1. It works with Wi-Fi but doesn’t using mobile data. I checked mobile data settings and it’s enabled for find my. I also tried to do disable find my, uninstall application signing off, and signing on again, to my Apple ID but nothing helps.

Hi there,

You might have better luck asking this question over in Apple Support Communities run by Apple Support.

Find My unable to connect to server
 
 
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