Define ATT: Take Google crash tracking solution `Crashlytics` for example

Question

Created May ’21

Replies 5

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Views 2.1k

Participants 4

App review demands our App to use ATT but we do not and do not want to "track" users. So here's the question I asked in resolution center.

Code Block mdWe need to know more about app privacy information by taking the following action for example:
"Using Google Crashlytics to collect crash data for debug."
This does share crash data to other company, Google, and here's the questions:
1. Does app privacy information need to state "sharing crash data to other company" for this?
2. Does this "track" according to the definition of https://developer.apple.com/app-store/user-privacy-and-data-use/#permission-to-track?
3. Does app need to implement App Tracking Transparency to request the user's permission for this?
Thank you by answering these questions.

App review ignores me by repeatedly replying template ATT message.

Boost

Answer 1

pengyangdai@kkbox OP

May ’21

Apple defines "track" here:

Track user and share it with other companies for targeted advertising or advertising measurement purposes
Share user or device data with data brokers

So I tries to answer my Crashlytics example question with it:

Yes, app privacy information need to state "sharing crash data to other company" for this
No, app does not "track"
No, ATT only applies those app "track"

App review should not reject me, right?

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Answer 2

DVDxDV OP

May ’21

Before iOS 14.5, App Review provided great support. If there was an issue, it was possible to get a phone call and sort things out. My guess is the privacy mandate has become so extreme and the app review team has become totally swamped with support. This is a very bad situation.

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Answer 3

qwqew OP

May ’21

What's your "App Privacy" settings? I think the review team checks "App Privacy" settings first and if the toggles indicate the need for ATT then they just reject you in case you don't implement ATT. The question is what's the proper "App Privacy" settings setup to not fall into ATT trap (and don't lie which I guess could result in even more serious issues like removal of the app from App Store completely)..

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Answer 4

EncomeCTO OP

May ’21

If you’re using Google analytics with Crashlytics you maybe using IDFA. Take a look at the Google documentation for how you can disable IDFA usage by their SDKs

ex
”To install Firebase without any IDFA collection capability, use the following subspec in place of pod 'Firebase/Analytics':

pod 'Firebase/AnalyticsWithoutAdIdSupport'”

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Answer 5

pengyangdai@kkbox OP

May ’21

Let's narrow down the question by only focusing on Using Google Crashlytics to collect crash data for debug and 3 yes-no questions of this case.

Here's what Apple responses to this, and none responses to this case directly:

AppStore Resolution Center

Code Block If your app integrates code from a third-party partner, like analytics tools, advertising networks, or third-party SDKs, you should include their privacy practices in the App Privacy Information you provide in App Store Connect.
For example, if you implement a third-party SDK that tracks users based on data collected by your app, you should disclose that in your app privacy information, and use App Tracking Transparency to request permission to track. If you are unsure if a third-party partner is tracking, please contact them or consult the documentation they've made available.
Please note that tracking refers to not just IDFA, but any data that is collected and then used for tracking purposes. Learn more about https://developer.apple.com/app-store/app-privacy-details/#user-tracking">tracking.

Developer Support

Code Block Apple is committed to privacy and the transparent use of data. Your responses to the app privacy questions are used to help inform customers about your app’s data practices.
Users with the appropriate role must explain your data handling practices in App Store Connect so customers know what data may be collected through your app and how it may be used. Based on your submitted responses, your App Store product page will be updated to include information about the app’s data collection and usage. 
Responses are provided at the app level and should represent your app's data practices across all platforms. You are responsible for keeping your responses accurate. If your practices change, update your responses in App Store Connect.
For more information, see these resources:
• [Manage App Privacy](https://help.apple.com/app-store-connect/#/dev1b4647c5b)
• [User Privacy and Data Use](https://developer.apple.com/app-store/user-privacy-and-data-use/)
• [App privacy details on the App Store](https://developer.apple.com/support/app-privacy-on-the-app-store)

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