Stuck on "Get Started with iTunes Connect" Screen upon Log in to iTunes Connect

Question

Created Apr ’21

Replies 12

Boosts 0

Views 2.8k

Participants 13

Hi,

When I log into my iTunes Connect account, I am met with a screen that says: "Get Started with iTunes Connect".

I am unable to go to my Apps developer section like usual.

Anyone else seeing this?

Thanks!

Boost

Answer 1

EssamSoft OP

Apr ’21

seem here

1

Answer 2

$rssd OP

Apr ’21

I have the same issue ... I need to release our company app and I am stuck in a screen with 5 buttons and "Apps" does not work :-(

0

Answer 3

windfan OP

Apr ’21

same here. Tapping on Apps doesn't do anything

0

Answer 4

angelmenendezcanatgmail.com OP

Apr ’21

same here

0

Answer 5

AGTEKDev OP

Apr ’21

I, too, am seeing this

0

Answer 6

thus78 OP

Apr ’21

Same here. Apple please fix this bug asap!

0

Answer 7

frobert OP

May ’21

I logged in into https://developer.apple.com/account

From there, I was able to click on App Store Connect to reach:
https://appstoreconnect.apple.com

In that page the link to My Apps works...

3

Answer 8

arachide OP

May ’21

@frobert

thanks a lot

0

Answer 9

Zaphod Beeblebrox OP

May ’21

Had same issue and could get to AppStore Connect through https://developer.apple.com as well.
I think issue might be launching the old https://itunesconnect.apple.com/ URL in the browser leaves you stranded on the "Get Started with iTunes Connect" page.
Try using the new https://appstoreconnect.apple.com instead.

1

Answer 10

al1x25b1 OP

Jul ’21

I'm having the same issue

0

Answer 11

Honeyside OP

Jul ’21

Same issue here, on a newly opened enrolled account.

0

Answer 12

applexus OP

Jul ’21

I had the same issue and the reason was because I used an old bookmark using itunesconnect.apple.com url which did not get redirected to the new appstoreconnect.apple.com. Whereas using directly https://appstoreconnect.apple.com/ works fine.

0