AppStore Reviews not updating?

App Store Distribution & Marketing General
bgeprocore OP
Created Apr ’21
Replies 2
Boosts 0
Views 1.5k
Participants 3
I've recently noticed reviews for our app has stopped updating, while the number of ratings have been growing fairly steadily at roughly 100-200 per week.

In App Store Connect under the "Ratings and Reviews" section, the last review I can see was posted on March 12, 2021 and nothing else in more than a month.

Is anyone else seeing this issue? Has it been reported to Apple yet?

Replies  2
Boosts  0
Views  1.5k
Participants  3
zainabfromdubai OP
Dec ’21

Yes. I do started noticing offlate. I submitted a rating from my friend's iphone and still waiting for more than 2 weeks to get it reflected.

0
JohannesLoeffler OP
May ’23

Seems to be a quite common bug, also for my apps the reviews and ratings are not updated since a few years.

0
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