Getting error A price change cannot be made at this time

Question

Created Mar ’21

Replies 3

Boosts 0

Participants 3

While updating the In App Purchase through itms we are getting following error,
A price change cannot be made at this time. (auto-renewable price for 'Apple product', territory 'MM', tier '40')." at Software/SoftwareMetadata/SoftwareInAppPurcha.

How do I solve this issue?

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Answer 1

dmydry OP

Mar ’21

Hello all! Same here, we're trying to upload a new price with iTMSTransporter and we've got the next error:

Code Block ERROR ITMS-4326: "A price change cannot be made at this time. (auto-renewable price for '*** *** ***', territory 'BG', tier '30')." at Software/SoftwareMetadata/SoftwareInAppPurchaseGroup/SoftwareInAppPurchase/SoftwareSubscriptionPriceList/SoftwareSubscriptionPrice

1

Answer 2

Loktor OP

Apr ’21

We are also facing the same problem, also it seems as if price changes with a format like this:

Code Block               <price>
                <territory>KG</territory>
                <tier>26</tier>
              </price>

Are accepted you even get a success response, but then later on there is no actual change in prices.

If we are using this here:

Code Block               <price>
                <territory>KG</territory>
                <tier>26</tier>
              </price>
              <price>
                <territory>KG</territory>
                <tier>26</tier>
                <start_date>2021-04-13</start_date>
                <keep_previous_tier>true</keep_previous_tier>
              </price>

Then we are getting also the mentioned error:

Code Block                 ERROR ITMS-4326: "A price change cannot be made at this time. (auto-renewable price for 'subscription-30-bundle-staging01-8', territory 'ZW', start date '2021-04-13', tier '26')." at Software/SoftwareMetadata/SoftwareInAppPurchaseGroup/SoftwareInAppPurchase/SoftwareSubscriptionPriceList/SoftwareSubscriptionPrice
                ERROR ITMS-4326: "A price change cannot be made at this time. (auto-renewable price for 'subscription-30-bundle-staging01-8', territory 'VN', start date '2021-04-13', tier '64')." at Software/SoftwareMetadata/SoftwareInAppPurchaseGroup/SoftwareInAppPurchase/SoftwareSubscriptionPriceList/SoftwareSubscriptionPrice
                ERROR ITMS-4326: "A price change cannot be made at this time. (auto-renewable price for 'subscription-30-bundle-staging01-8', territory 'ZA', start date '2021-04-13', tier '52')." at Software/SoftwareMetadata/SoftwareInAppPurchaseGroup/SoftwareInAppPurchase/SoftwareSubscriptionPriceList/SoftwareSubscriptionPrice

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Answer 3

Loktor OP

Apr ’21

To add to my previous comment to avoid confusion as my example actually had the same price twice, we are actually trying to update it with different price tiers :)

Code Block              <price>
                <territory>KG</territory>
                <tier>26</tier>
              </price>
              <price>
                <territory>KG</territory>
                <tier>27</tier>
                <start_date>2021-04-13</start_date>
                <keep_previous_tier>true</keep_previous_tier>
              </price>

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