Test Flight "An error has occurred" - Export Compliance Information

App Store Distribution & Marketing App Store Connect
adamjakiela OP
Created Feb ’21
Replies 61
Boosts 0
Views 14k
Participants 53
I am trying to submit an iOS build to internal testing on App Store Connect. The build is uploaded and processed properly. However, when answering the Export Compliance Information question I get "An error has occurred. Try again later.". I have been able to submit this app many times before today. I checked the network logs and the App Store is giving the following error:

Code Block {
  "errors" : [ {
    "id" : "904dede1-5b87-4171-acf0-63d8430b0675",
    "status" : "409",
    "code" : "ENTITY_ERROR.ATTRIBUTE.INVALID",
    "title" : "The provided entity includes an attribute with an invalid value",
    "detail" : "You cannot update when the value is already set.",
    "source" : {
      "pointer" : "/data/attributes/usesNonExemptEncryption"
    }
  } ]
}

Is anyone else seeing this error today?
Replies  61
Boosts  0
Views  14k
Participants  53
ferrannp OP
Feb ’21
Same here.
0
alibak01 OP
Feb ’21
I am having the same issue

code: "ENTITY_ERROR.ATTRIBUTE.INVALID"
detail: "You cannot update when the value is already set."
source: {pointer: "/data/attributes/usesNonExemptEncryption"}
status: "409"
title: "The provided entity includes an attribute with an invalid value"
0
gopatrik OP
Feb ’21
same
0
PandaArcade OP
Feb ’21
I was receiving this error after answering the Export Compliance Information questions. I tried serval times, gave up, and posted on this thread.

I did nothing further and then an hour later and my build is now able to be submitted for review 👍

It's frustrating but it seems as though the solution, for now, is to wait 😔
1
acakebread_w14 OP
Feb ’21
update: it has finally started working again for me
0
DDytert_HB OP
Feb ’21
any updates? it's still not working.
0
tspringborg OP
Feb ’21
Same problem here. Currently blocked.

Hoping PandaArcade's "solution" will work. lol
0
seong15 OP
Feb ’21
same issue here. any updates?
0
sjoepcoup OP
Feb ’21
same issue here. any updates?
1
makdeniss OP
Feb ’21
Yeah... Same here
0
ikaria OP
Feb ’21
I am encountering the same issue as well. Can't post our build...
0
putatagambian OP
Feb ’21
We're having the same issue. This is blocking our development.
0
melaniedev OP
Feb ’21
The same here in France
0
makdeniss OP
Feb ’21
Can we inform somebody from Apple to look into it?
0
mkflint OP
Feb ’21
I added ITSAppUsesNonExemptEncryption:NO to my iOS target's Info.plist, and pushed another build. This seemed to unblock things.

(Or maybe it was just a co-incidence!)
0
Test Flight "An error has occurred" - Export Compliance Information
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