Bank key doesn't exist

Question

Created Feb ’21

Replies 10

Boosts 0

Views 4.4k

Participants 9

Hi, I can't submit a bank account to my App store connect. I get following error message:
Bank key doesn't exist
Has anyone any experience of overcoming this?

Thanks in advance.

Boost

Answer 1

MobileVisuals OP

Feb ’21

Yes, I have the same problem!

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Answer 2

_blobfsh_ OP

Feb ’21

MobileVisuals
After contacting iTunes Finance the solution was to apply another clearing number then the one I actually had. The best would be to reach out to support at https://developer.apple.com/contact/topic/SC1105/subtopic/30009/solution/select
Hope this helps.

Regards
Nizam Arif

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Answer 3

MobileVisuals OP

Mar ’21

Another clearing number? I only have one clearing number for this account. How can I then add another clearing number? How did you solve this problem?

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Answer 4

MobileVisuals OP

Mar ’21

Thanks, it worked! Apple support helped me with this and they had a really clever solution for sending the required info in a safe way.

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Answer 5

rgoksu91 OP

Apr ’21

I have the same problem. is there any solution?. I sent an email to support team but they hasn't answered me yet.

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Answer 6

sockerchecken OP

Aug ’21

Have anyone gotten an answer on this error, I have the same problem..

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Answer 7

Rahl OP

Feb ’22

Same her i got the Bank key doesn't exist problem. What was the solution?

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Answer 8

MikaelBjors OP

Oct ’22

I have the same problem. I tried everything but nothing works to get me past this... I can't start my new App until this i solved :( I have waited 3 days for support from Apple!

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Answer 9

cyunji OP

Jun ’23

I had the same problem. I solved it by entering the bank main store key. Hope it works out.

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Answer 10

bahattin_halflimegames OP

Aug ’24

For anyone with the same issue, here is the solution I have found:

I was using

for the bank code / branch code section and had "Bank key doesn't exist" error. Fortunately, I could open a different account on another ank branch (a much more centrally located one). After using

and new account details, I was able to pass this issue. I hope that helps anyone struggling with this issue.

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