"This offer has expired" for all generated offer codes

App Store Distribution & Marketing App Store Connect App Store Connect Subscriptions

Created Dec ’20

Replies 21

Boosts 2

Views 11k

Participants 20

Hello,

On a monthly auto renewable subscription offer I have generated 500 offer codes giving 1 month free for all users redeeming it (new, active and expired subscribers).

However, when I redeem any of the codes generated typing it in the App Store redeem code page or clicking on the offer code url (For example: https://apps.apple.com/redeem?ctx=offercodes&id=1483756186&code=RETFMAA8ET4JRKNZ00). it says the offer has expired everytime.

I have generated these codes today and the expiration date is set to 01/31/2021.

I have read again and again the documentation but can't find any mistake I could have made.

Any help would be greatly appreciated.

Thanks!

Boost

kc-ios-coder OP

Jan ’22

Hey, Has anyone found a way to test the offer codes before submitting the build to App Store? Please share. Thanks.

mchesnokov OP

Jan ’22

I am waiting for 24 hours by now but still getting same "expired" error. Surprised, such a simple thing isn't implemented correctly still.

hemang_viperdev OP

Aug ’22

Simple thing made untestable and with extremely poor DX. Also, the fact that their goto response is to ask us to test in production environment. smh

hemang_viperdev OP

Aug ’22

Update: I tried the next day and the same offer code is now working. So it takes some time for the offer code to get activated/processed/ready-for-use whatever, but there is absolutely 0 indication of this on the appstoreconnect.

tomasim17 OP

Feb ’24

Hello I am having this issue today and testing with a live app, any ideas?

MaXY OP

Aug ’24

The offer code I created yesterday still says "this offer has already expired" today. Does anyone know what the problem is?