Removing countries from sale

I want to remove my app from sale for some countries but there are some active paid users (monthly and yearly subscriptions) from these countries. I don't want to cause any problem for active paid users.

What happens when I remove the app from these countries? Do they (active paid users) will be available to use the app? What if they remove the app from their phone and try to install again later? Will they find the app in their app store even if I remove the app from sale for that store?


Answered by KMT in 635910022

What happens when I remove the app from these countries? Do they (active paid users) will be available to use the app?

Yes, taking it offsale in their country will not affect existing users ability to continue to use that app.

What if they remove the app from their phone and try to install again later? Will they find the app in their app store even if I remove the app from sale for that store?

They won't see it like normal, but the store will make it available to existing users that need to download again an re-install. Their original purchase is protected.
Accepted Answer

What happens when I remove the app from these countries? Do they (active paid users) will be available to use the app?

Yes, taking it offsale in their country will not affect existing users ability to continue to use that app.

What if they remove the app from their phone and try to install again later? Will they find the app in their app store even if I remove the app from sale for that store?

They won't see it like normal, but the store will make it available to existing users that need to download again an re-install. Their original purchase is protected.

Will these subscriptions continue to auto-renew?

Hi katiasenff, we have the same question - have you made any experience if subscriptions auto-renew? Many thanks - Svenja

Removing countries from sale
 
 
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