Unable to Submit for Review
Trying to distribute free B2B app.
What I've checked (Admin role):
The Contact Details are fixed
Both Agreements - Free Apps and Paid Apps status is Active
No alerts - in Tax, Banking, Contacts - all data seems to filled correctly. In Banking we have an active Bank Account.
{
"errors" : [ {
"id" : "8fb2ac55-19d0-4b5d-82a9-9e155a53feeb",
"status" : "409",
"code" : "STATEERROR",
"title" : "The request cannot be fulfilled because of the state of another resource.",
"detail" : "Submit for review errors found.",
"meta" : {
"associatedErrors" : {
"/v1/apps/1514373378" : [ {
"id" : "97b0b6f5-dc91-46c6-b3a6-3114bc706466",
"status" : "500",
"code" : "UNEXPECTEDERROR",
"title" : "An unexpected error occurred",
"detail" : "An unexpected error occurred on the server side. If this problem persists, please contact us."
} ]
}
}
} ]
}
{id: "d947c6ab-070b-4ba7-98b5-fbc7f368e6f9", status: "409", code: "STATEERROR",…}
code: "STATEERROR"
detail: "Submit for review errors found."
id: "d947c6ab-070b-4ba7-98b5-fbc7f368e6f9"
meta: {associatedErrors: {,…}}
associatedErrors: {,…}
/v1/apps/1529867999: [{id: "747668be-6724-4ac1-96fd-fb9a9a12540e", status: "500", code: "UNEXPECTEDERROR",…}]
0: {id: "747668be-6724-4ac1-96fd-fb9a9a12540e", status: "500", code: "UNEXPECTEDERROR",…}
code: "UNEXPECTED_ERROR"
detail: "An unexpected error occurred on the server side. If this problem persists, please contact us."
id: "747668be-6724-4ac1-96fd-fb9a9a12540e"
status: "500"
title: "An unexpected error occurred"
status: "409"
title: "The request cannot be fulfilled because of the state of another resource.
Solution:
Seems apple cannot accept review submission of two/more different type. Eg: submission for ios and submission for mac os. Incase you have any open submission, other than what you are trying, you will get this error.
To solve this, you need to remove all pending submission by clicking "-" next to that review. Now, you are not admin then you wont get this sign and you need to connect with Admin. After clearing all pending reviews, you will be able to submit the version.
hellbliss12345
solved the case for me.
I removed a macOS submission that I do not want and it works!
Maybe Apple could help the users better next time?
Both of my agreements (paid and free) are currently green and active, so I don't understand what I can do to make it work.
The items below are required to start the review process:
There was an unexpected error with your preview.
This error although i delete videos..
Your app contains -
NSUserTrackingUsageDescription, indicating that you will request permission to track users. To publish this information on your app's product page, you must indicate which data types are tracking users. If this is incorrect, update your app binary and upload a new build to App Store Connect.
So did anyone face such error while using admob ?
https://itunesconnect.apple.com/agreements/#/
If your getting a 'Missing Required Fields' Error,
but not seeing any highlighted fields,
Try adding something to the copyright field, that fixed my issue
Code Block <a href="https://www.via-vault.com/storage" rel="follow noopener">portable storage containers</a>
Could it have to do with missing metadata pertaining to their privacy transparency?
I am facing the the error today. Is there any fix for the error. Please guide us. I am stuck for several hours and tried possible all the things and nothing worked .
+1
+1
+1
I am getting the same issue
Unable to Submit for Review The items below are required to start the review process: An error has occurred. Try again later.
Could anyone help ?
Getting the same issue. All information is filled. Already accepted paid agreement.
Same issue. No clue what the issue is and how to fix. Please help.
Under App Review Information Untick "Sign-in required" if you provided no sign in details there. You can then save and finally submit your app for review
+1
The error message is horrible and tells you nothing.
- Check all your Agreements
- Check your Privacy Policy
- Check your Certificates. (this is what solved it for me. My Push Notification Key was missing, created the key...problem solved)
I got the same error today. No more details, just some general error. I has iOS app and want to submit macOS App, and I submit with the same error. and I can't add new iOS version.