Unable to Submit for Review

App Store Distribution & Marketing App Store Connect
iosDevSafedome OP
Created Aug ’20
Replies 77
Boosts 0
Views 32k
Participants 67

Unable to Submit for Review
The items below are required to start the review process:
An error has occurred. Try again later.
Answered by damian225 in 627702022
I got the same error today. No more details, just some general error. Unable to finish submission.
Replies  77
Boosts  0
Views  32k
Participants  67
rvtx OP
Aug ’20
Access: https://itunesconnect.apple.com/agreements/#/

Fill and accept the terms...
Unfortunately, bank details are now required
I'm waiting for my approval, I hope it resolves.
4
Northvolt OP
Aug ’20
same error here in the factory!
1
pavko_a OP
Aug ’20

Access: https://itunesconnect.apple.com/agreements/#/
Fill and accept the terms...
Unfortunately, bank details are now required
I'm waiting for my approval, I hope it resolves.

This helped to me. Also the app for Custom Business Distribution


3
jrodriguez79 OP
Aug ’20
Adding bank and taxes information solved the problem.
2
vinhquang OP
Aug ’20
Hello @jrodriguez79

How about private app for Apple Business Account. We don't need "Paid Apps" at the moment. This is what we see:

The Paid Applications agreement allows your organization to sell apps on the App Store or offer in-app purchases. It's an optional part of the Developer Program License Agreement and describes the terms for paid apps contracts. To complete the agreement, you will also need to provide banking and tax information.

You can still distribute your free apps without entering into the Paid Applications agreement.

Can you help us out this 9 days issue?
0
iosDevSafedome OP
Aug ’20
Access: https://appstoreconnect.apple.com/agreements/#/
and fill the paid app sections.
Issue will be resolved.
1
arunrao OP
Aug ’20
Paid apps agreement had to be accepted even though the app we were submitting was free. Once we agreed to the paid app terms, we were able to submit the app for review.
0
Northvolt OP
Aug ’20
Heeeeelp

Unable to Submit for Review
The items below are required to start the review process:
An error has occurred. Try again later.
0
OP
Apple
Aug ’20
Thanks for telling us about this! This is now fixed as of August 25th, can you try submitting your apps again?
1
CmyMunYee OP
Aug ’20
Able to submit on 25th Aug, but unable to submit again on 26th Aug. Please help
0
pstrode OP
Aug ’20
Same issue for us as well.
0
MarkusMi OP
Aug ’20
I'm having this issue, too.
0
CarlosColomer OP
Aug ’20
Hi there!

I've filled bank details and contacts but now there's a warning displayed on my account bank saying they are processing changes. Is it correct?

How long does it take to be processed? (within 24h?... )

Is it a must waiting for this step to finish to publish my app?

Those who had same troubles finally succeed waiting 24h?

I'd really apreciate if you drop me a line here.

Please help! Thanks.
1
vinhquang OP
Aug ’20
@CarlosColomer

"Paid Apps" is not required.

We got the same issue as you and still waiting for Apple's responses.

The Paid Applications agreement allows your organization to sell apps on the App Store or offer in-app purchases. It's an optional part of the Developer Program License Agreement and describes the terms for paid apps contracts. To complete the agreement, you will also need to provide banking and tax information.

You can still distribute your free apps without entering into the Paid Applications agreement.

0
TQx OP
Sep ’20
I guess we found a solution for this error in our case:

After re-uploading a new build around the date of first occurrence (Aug. 13th), the App ID configuration for push notifications lost the certificate at https://developer.apple.com/account/resources/identifiers/

We’ve just re-added the certificates and have been able to submit for review.
0
curvdan OP
Sep ’20
We're still seeing this issue. We've accepted all the agreements, filled out the bank and tax information even though it's a free internal app distributed via Apple Business Manager. 

Code Block JSON
{
  "errors" : [ {
    "id" : "02221fca-34d2-4b31-a56d-3ff7e8dc5574",
    "status" : "409",
    "code" : "STATE_ERROR",
    "title" : "The request cannot be fulfilled because of the state of another resource.",
    "detail" : "Submit for review errors found.",
    "meta" : {
      "associatedErrors" : {
        "/v1/apps/{AppId}" : [ {
          "id" : "40c0fd81-fa73-4d13-a45e-3eab56377c2c",
          "status" : "500",
          "code" : "UNEXPECTED_ERROR",
          "title" : "An unexpected error occurred",
          "detail" : "An unexpected error occurred on the server side. If this problem persists, please contact us."
        } ]
      }
    }
  } ]
}


2
reshma90 OP
Sep ’20
Do we have a Solution to this problem? Still i face the same issue.
0
TQx OP
Sep ’20
Did you check the certificates, as I mentioned before?
0
R8Manzo OP
Sep ’20
Apple what is going on? This issue has been going on for weeks! My team has the agreements on point, all the Metadata correctly filled. We can´t submit our update for the app. The only red text on the entire panel is the one for the IDFA and is checked as "No, it doesn´t". What do we do?
0
trevr2 OP
Sep ’20
So we've had this twice now

The first time Apple fixed it at their end, not sure what they did and then it worked for a while, but then came back

The fix that worked for me today was around the new option to have the app also work on MacOS

In Xcode it was turned off, but in App Store Connect it was turned on.

Simply turning it off solved the problem (we're not using it anyway and I'm not sure how it got turned on, might be a default or me being curious)

But this was enough to cause the problem and the app is in for Review now

Hope this helps somebody

Trev


0
Barty_app OP
Sep ’20
People of Apple!!!

We are not able to upload new apps. When will you help us out?

Gents did you find a solution? Is there any updates from Apple engineeers?

In case my email is below

semih.kilicgedik@barty.app

Best wishes
0
kaey OP
Sep ’20
I scratched my head until I opened my inspect element and checked the network request to find the response of the failed request. It gives a detailed error JSON.

add https here to see the screenshot: ibb.co/J3Pxp7T

0
jorgenLS OP
Sep ’20
I have the same problem.

Apple support has not been able to figure it out (they have probably not tried)

10 days with try again later is not good enough for a serious company!

1
AlmusMediaApps OP
Sep ’20
Same problem since 14th of September:

"Unable to Submit for Review
The items below are required to start the review process:

  • An error has occurred. Try again later."

Any solutions guys?
1
nroeder OP
Sep ’20
Anyone have any idea what is going on? We are over 2 weeks with zero answers.
0
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