Why does it take so long to answer feedbacks?

Hey,

I have a feedback issue that I posted on 25th of June, as a result of a RealityKit Lab with one of your engineers.

The issue was only answered on July 10th at 5:17AM GMT+3.

I answered the response, with the corresponding files requested, on July 10th at 19:51, and have yet to receive any additional feedback from you guys.

So...
My question remains, how long does it take for you guys to answer feedbacks?

Why does it take so long to answer feedbacks?
 
 
Q