Screenshots display in wrong orders

App Store Distribution & Marketing General
dev2@fpg OP
Created Jul ’20
Replies 10
Boosts 0
Views 2.7k
Participants 10
I just submitted my app to the Apple Store with new screenshots, but the screenshots submitted displayed in a wrong order which not suppose to be. I checked my order in the Apple Store Connect, they are correct there, but just wrong in the store. Why?
Replies  10
Boosts  0
Views  2.7k
Participants  10
atsuki-kakehi OP
Nov ’20
My app is in the same situation. Did you find any workaround?
0
long-nguyen-au OP
Nov ’20
Mine too, how to fixx it Apple?
0
TripleF OP
Nov ’20
Same here. Submitted via Feedback Assistant as FB8893389.
1
mustbeatleast3 OP
Nov ’20
Same here.
0
thegathering OP
Nov ’20
Same here. The replies are so close in time.

I tried creating a new version, removed all the screenshots and add them back, one by one, got approved. The screenshots still got shuffled.
0
noraeinc OP
Nov ’20
Same here. All in shuffled order and it's different on devices. For example, they are ordered (1,3,2) on iphone 6, 7, and ipad air 2. However, they are ordered (3,2,1) on iphone 11 pro.
0
jbailey OP
Nov ’20
Same problem with my app that was released last night (11/11).
0
andsoff OP
Nov ’20
Same here. I’ve just tried removing all screenshots and resubmitting as a new build. It’s just been approved but they’re still in the same random order.

Looks like an App Store bug so I guess we just have to wait.
1
jbailey OP
Nov ’20
Mine is fixed now after sending in a support ticket.
1
zanhope OP
Mar ’22

Same here.

0
Screenshots display in wrong orders
First post date Last post date
 
 
Q