Unable to add new version for my app. Cant see the (+) button besides iOS app.

App Store Distribution & Marketing App Store Connect
rirev OP
Created Jul ’20
Replies 28
Boosts 2
Views 42k
Participants 32
I have a live version for my app on app store which i 0.0.151.
Now i am unable to add new version because i can't see the (+) add button option only in my appstore connect.

Looking forward for response.
Replies  28
Boosts  2
Views  42k
Participants  32
allablethailand@gmail.com OP
Jul ’20
Same issue
1
stef2nice OP
Jul ’20
Same issue
1
jason314 OP
Jul ’20
I just experienced the same problem (July 3 2020). The (+) sign missing for adding a new version. Did you find out the fix? Thanks.
1
khobaieb OP
Jul ’20
Same issue
1
ajith_8291 OP
Jul ’20
Hi, Did anyone get solution for this issue. Please share if you resolve this issue.
2
ventrix12 OP
Jul ’20
Same issue here.
Our ticket was put through to the developer team (basically level 3 support) after weeks of arguing with level 1 support (they are NOT aware of this issue at all).
No solution right now and no answer from Apple anymore. As we have quite the big Apps in store and get no feedback, don't hold your breath...
2
SSDev OP
Jul ’20
Same issue. I have been working with support and sending them screenshots of AppStoreConnect.

I was able to upload a bug fix release (point release), but I cannot create the new version itself.

The other day, I could not see any of my Apps in the App tab. That problem turned out to be using some Safari extensions.

This new issue of not being able to create a new app version is experienced in both Safari and Chrome.
2
VascoB OP
Jul ’20
I have the same issue - the (+) its missing

1
VascoB OP
Jul ’20
If we look with the web inspector something its missing but not for all the Apps have it missing, in my case this is the page html code for an app that I still have the (+) button

Code Block 
<button class="group-title-add-button_2ZIfK btn-link_7P55x" data-state="" type="button" id="IOS_app_versions-add-button"><span class="tb-icon--plus-alt-filled group-title-add-icon___2JaJr" name="apple"></span><label for="IOS_app_versions-add-button">Add iOS App</label></button>

if I go to an App where (+) its missing this section of the code its just not there
1
yangzc OP
Jul ’20
same issue
1
anmayorquin OP
Jul ’20
I have the same issue, the button to add a new version its missing 
1
gfsdgfdsgdfsgfdgdfsgfdgfds OP
Jul ’20
Same issue for one one of twelve of my apps. This one app also has two versions showing up as "Ready for Sale" with the green with the same URL (Just below where the Plus should be).

The only thing I think is different with this app is a did a new phased release while the previous phased release was still running.
1
Suni201114 OP
Jul ’20
I have the same issue.
I solved it.
In my case, I removed latest ready for sale app version.

AppStore Connect -> My Apps -> Your App -> General ->Pricing and Availablity->Last Compatible Version Settings->iOS

Click "All" label.

Uncheck latest ready for sale app version. Click "Done".

Refresh Page.

I hope it can help you.



2
psanick OP
Jul ’20
The answer above works. It happened to me after increasing the build target of my app.After removing the older version everything went back to normal
0
raugert OP
Oct ’20
I am having the same issue (no + sign to add new versions) . I uploaded a new version using Transporter and it shows up in the 'Activity' section and in the 'Testflight' but no way to add to 'My Apps'
0
Unable to add new version for my app. Cant see the (+) button besides iOS app.
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