Getting notified by email for TestFlight feedback

Hi
i have submitted a app on TestFlight, and it’s currently being tested by friends of mine.
When they submit feedback, I get it in the feedback section in AppStore connect > TestFlight

but, I want also to be notified by email so that I can follow up on the feedback. But that doesn’t happen.

what can I do yo be able to get notified by email?

also, I actually wanted to contact developer support, but I wasn’t sure: for this topic, does that count for the 2 support sessions I get from the developer account? Or is this a different section, and free like when I have a device still in warranty? If that’s the case, where can I contact support for this issue?

thx!
bsm
Getting notified by email for TestFlight feedback
 
 
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