I submitted a TSI related to my app's Apple TV support last Wednesday. How long can I expect it to take for Apple to get back to me with a response?
In my experience, it takes a few days to screen the request, then if they go forward, they ask for a sample project that demonstrates the issue, then up to two weeks for reply based on analysis.
Did you make a code-level request or just asked for help on a hardware issue, or?
