@joeltom21, yes you need to open up your case. But, if you are in US, you can make a Genius Bar appointment at apple store and ask them to open you laptop and clean the fans. They don't charge for this and very safe way to do it as they have appropriate pentalobe screwdriver etc. I had exact same issue with with my MBP, where connecting external monitors would make a 2019 model useless duet o kernel_task cpu usage. When I got the fans cleaned at Apple store, my MacBook was back in game. I am now able to connect two monitors with no issues whatsoever. My MBP runs without any noise where as earlier it used to due to the dust trapped in fans reducing their cooling efficiency.
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5lovelykidsfamily
Add a CommentFor whom having external monitors, like I have 2, we also have to make sure external monitors are in good operating temperature too. My symptom was my Mac book was working great in the morning, but began to have this issue in the afternoon. This issue showed up very consistently after entering into summer here. Finally, my solution is to have one fan to cool down my external monitors so that I can continue my work in the afternoon without any problem now. Hope this can help people similar to my.