No way to accept Updated Program License Agreement

Developer Tools & Services Apple Developer Program Developer Program

Created Jun ’20

Replies 38

Boosts 2

Views 30k

Participants 35

When I login to my Dev account, I get a banner that says "The updated Apple Developer Program License Agreement needs to be reviewed. In order to update your existing apps and submit new apps to the App Store, the Account Holder must review and accept the updated agreement."

However, when I go to Agreements, Tax, and Banking, I see both Free Apps and Paid Apps agreement, but when I click on View, there's nothing for me to accept. It's a pop-up window with a list of countries and a button at the end that says "Close". And that's it. No other action is possible. No other option either under the Action column.

So then how can I review and accept it?

Boost

vsmedia OP

Dec ’21

We have the same problem now. Was someone able to solve the problem via email with the Apple team? How long did it take?

We accepted the new agreement on December 14th. Unfortunately, the App Store Connect system did not notice this. Now it is not possible to update the apps.

raj812 OP

Dec ’21

I was able to resolve this issue by simply logging out of my App Store Connect and Apple Developer accounts, clearing my browser cache, and logging back in. The Developer Agreement was already accepted from the first attempt but, this time, I was able to accept the additional agreement in the Agreements, Tax, and Banking section of App Store Connect. Hope this helps someone!

vsmedia OP

Dec ’21

The second Apple employee was able to help me via email. I was able to agree to the agreement and update the app. It took two days with the email support. In the time of the holidays it is a good response time in my opinion. Thanks to the Apple team for the quick help.

wnsoft OP

Jan ’22

I have a similar strange problem.

Today I discovered that I cannot longer notarize my macOS app (outside AppStore): "Error: You must first sign the relevant contracts online. (1048)". I tried on 3 Macs, no VPN.

I check developer.apple.com > App Store Connect > Agreements, Tax, and Banking. I see updated License Agreement. But I cannot sign it. There is no sign or accept button! Why?

I'm a holder and admin of this Apple ID for our small team. I tried in Safari and Chrome.

wnsoft OP

Jan ’22

I contacted with Apple support. And they manually approved the updated contract. Now I can notarize macOS apps.

piwihop OP

Feb ’23

I am having this issue and have been waiting on them for 3 days now. NO HELP. They just keep saying they have escalated this to operations teams and there's no workarounds/manual agreement to terms possible. The ball is completely in their court and I cannot upload a new build until it's fixed. I am frustrated beyond belief-- I have a huge update!

VijayGomathinayagam OP

Oct ’23

I had the same issue with chrome browser. When I open https://developer.apple.com/account in Safari browser, it worked

dmassawe OP

Jul ’24

Very frustrating. Been dealing with this issue for the past 48 hours. Apple can't seem to find out whats causing the issue. Terrible!