Am I supposed to receive emails when testers submit feedback?

App Store Distribution & Marketing TestFlight
dewee OP
Created Apr ’20
Replies 2
Boosts 1
Views 2.4k
Participants 3

I was unders assumption I would receive emails whenever a crash is reported or tester submits a screenshot. But apparently that is not the case?


I definitelly have at lease one crash and 2 screenshots, and I didn't get any emails. I couldn't find any email preferences in AppStore Connent or TestFlight


I am missing something?

Replies  2
Boosts  1
Views  2.4k
Participants  3
decipher21 OP
Jun ’20
I will appear in your TestFlight portal on App Store connect. It gives information about the users device as well.
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kiliankoe OP
Jun ’20
TestFlight unfortunately does not send E-Mail notifications for crashes or feedback at this time. Submitting feedback for this feature request through Feedback Assistant is probably the best way to get that on the list.

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Am I supposed to receive emails when testers submit feedback?
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