No Builds Available internal testing

App Store Distribution & Marketing App Store Connect App Store Connect

Created Feb ’20

Replies 27

Boosts 2

Views 78k

Participants 25

Hello,
I'm having an issue with invites not being sent out to internal testers. Usually I just have to invalidate the build, upload a new one (with a higher build number) and then fill in the missing compliance and the invites would get sent immediately.
However as of today it seems like no invites are being sent and if I look under "App store connect users" each row has "No Builds Available" under status even though there is a build available:
1.0 (10) "Ready to Test

Expires in 89 days"

Any ideas on how to solve this? It is critical for me to get this fixed asap!

Boost

gorillaspring OP

Feb ’20

stup, thanks.

I just want to confirm

a) As of now (Feb 11 8:30 AM GMT), the providing export complaince in app store connect still DOES NOT WORK

b) adding the export complaince to info.plist works 😉

As soon as I addded the key and uploaded a new build, the app came though on TestFlight.

kruegeba OP

Feb ’20

I can confirm that setting "App Uses Non-Exempt Encryption" setting in the info.plist and then re-uploading fixed it for me.

pickettjd OP

Feb ’20

Can confirm. I set "App Uses Non-Exempt Encryption" appropriately (to NO for me), incremented the build number, archived, uploaded and Bob's your uncle.

Bonus - didn't even know that flag existed. Very nice.

Boo to apple for not responding to my or anyone elses support case in a timely manner. Plus some meaningful feedbaack in Testflight would have been awesome.

fairupoyil OP

Feb ’20

I also have the same issue .

<key>ITSAppUsesNonExemptEncryption</key>

added this key in the info.plist

and is fixed now

-swig- OP

Feb ’20

I had the same problem, but it was my first build ever being uploaded to App Store Connect / TestFlight. I had added all the company members as testers and the build was showing as "Testing, Expires in 89 days", but each tester's status showed 'No build available'. Nothing I tried over the course of a day seemed to help, including doing a new build, enabling/disabling testing, etc. Infuriating.

What did fix it eventually was completely removing all testers, and then re-adding them. Voila, invitations sent. WTH Apple?

koumeideng OP

Oct ’20

Same issue here.
I had to remove myself from the ‘App Store Connect Users’ test group and then re-add myself and it then sent the invitation.

donald ashworth OP

Dec ’20

Apple? Absent again.

sagoontech OP

Jun ’21

None of the above methods are working for me. Removed all users then added, created new build but to no avail. What else can I do?

JetForMe OP

Sep ’21

Hmm. We already have the export compliance plist key, but have two out of many users with "no builds available."

aejimmi OP

Mar ’22

Had the same issues. Deleted all testers from both internal development groups, and individually added under the build. Worked 🙄

sankarnw OP

Dec ’23

Just edited the description in Test Information the build got added in Internal Test Group

thekidyouforgot OP

Aug ’24

For those coming from Expo, I added ios: { config: { usesNonExemptEncryption: false }} to app.config.json and rebuilt and my builds started showing up correctly.