"There was an error saving changes. Please try again later. If the problem persists, please contact us."

Question

Created Jan ’20

Replies 9

Boosts 0

Views 2.0k

Participants 9

An app I submitted was rejected, so I made the necessary changes. I had an extra in-app purchase, which I was not using and when I went to delete it, I deleted the wrong. Now, I have created a new in-app subscription to replace the one I deleted, but I can not submit it for review, it is stuck on "Ready to Submit" As soon as I click "Submit for review", 1/2 second later, it automatically returns:

"There was an error saving changes. Please try again later. If the problem persists, please contact us."

The 2 other in-app purchases are Waiting for Review.

I clicked Submit In-App Purchase and the spinner is stuck spinning next to Submitting In-App Purchase.

I have turned off my mac, deleted cookies, used different browsers, deleted and added the in-app purchase again and nothing is working.

Boost

Answer 1

louise135 OP

Apr ’20

Hi,mikedescranton

I also encountered the same problem, is there a solution?

1

Answer 2

Ahmed Reiad OP

Jun ’20

Hi mikedescranton ,

i also facing same problem have you got any solution for it

1

Answer 3

sdcsaasdsad OP

Jun ’20

Me too... Help me!!

1

Answer 4

cyXiaoBing OP

Jul ’20

I also encountered the same problem, contact Apple has not replied.
Tried to create a new item, but submitted for review kept reporting an error.

1

Answer 5

cyXiaoBing OP

Jul ’20

Has anyone solved it

1

Answer 6

chiffchaffForumAccount OP

Aug ’20

I'm having the same problem has anyone found a fix

1

Answer 7

smohn OP

Sep ’20

I'm having the same problem ..
Has anyone found a fix?

2

Answer 8

xMikitosx OP

Sep ’20

pls, Apple help me

1

Answer 9

turnoutnz OP

Oct ’20

Same here, I'm experiencing this exact error when trying to submit an In-App Purchase for a review. Is it just supposed to go away on its own? This is holding up a major marketing campaign for us.

How to fix this?

2