Im getting only feedback json from testflight. There is no crash log.

This seems to have started from ios 13 onwards, im not sure. Sometimes the crash log is present. But most crash feedback only has the feedback json.

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Akhil_Mathew
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Same with me
Posted by
linnkrb
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Same here!

Apple do you even care?
Posted by
kenneth001
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Same strange things here, in my case its also related to instant crash of application, so in my case it's pretty straitforward - no app running no crashlog :D

In my json's I can even see. "uptimemillis: null". :( And I don't know what is happening with application
Posted by
abesmon
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Same with me
Posted by
bor9brest
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The same issue for me. Looks like it's a crash in NotificationExtension. Do you use it? I do.

Such crashes are not appeared in thirdparty crash-report vendors. But it's possible to see thru Xcode organizer.

Of course I'm not sure for 100%
Posted by
sergemaslyakov
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  • 1

Posted by
jeffreyfromfort
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A year of this problem. Are Apple going to address this at all?!

Posted by
dominic.bryan@Neos
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Yesterday it was terrible to chat with 2 specialists and they told me two different answers and they transferred me with 4 more agents and the other four specialists did not know how to help me I was chatting for 2 hours until almost midnight and I went to sleep wanting to buy one tablet from another brand because they didn't help me

Posted by
Billygunn2
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I've my four TestFlight users reporting 12 crashes but it's only showing one feedback with json only.  Devs can you please help us with a why?

Posted by
ojshri
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same with me

Posted by
sonvuhwg
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I am facing the same issue. Getting only the .json file and not the crashes. @eskimo Need your help here.

Thanks

Posted by
awaisfayyaz17.apple
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  • @eskimo, please help out with this. Desperately need the crashlog.crash files from the crashes we are experiencing.

    —
    karha096
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Same.

Posted by
Jerome.D
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It seems that if I download the zip file with a MAC I get both the .json and the .crash ! Doing exactly the same on Windows gives me only the .json. Is it the same for you ?

It is really annoying as the crash file can be used out of xcode context (for example it can be uploaded to AppCenter along with the dsym ...)

Posted by
Jerome.D
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I'm having the same issue. Had a crash feedback from an iPhone with iOS 15 and the only thing I can download is a json file

Posted by
lighthouse-beacon-ios-01
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Same problem... has anyone found a solution?

Posted by
casadaarvore
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  • Same problem here....

    —
    biotto
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