Having issues authorizing payment for Apple Developer Program

Hey guys

I’ve been trying to pay for Apple Developer Program enrollment for about a week and still no luck. As well as I got from a small talk with the customer support – Apple never got my money. So it seems like my payment authorization fails all the time. But I don’t know what’s really going on.

Have any of you ever had issues like that?

Or maybe you just know what’s going on and how to fix it?

Answered by Apple Developer Support in 626670022
We do accept Russian credit cards to pay for the Apple Developer Program. If you've been unable to complete your order, please reach out to Apple Developer Program Support for assistance. Please note that you may be asked to provide verification details as part of the order completion process. We appreciate your understanding and apologize for any inconvenience.
I have this same issue. I have been trying to renew my account for over a month. No one is responding to emails and I don't have the option of a phone call from the support website. Just emails only.

Same issue.
I receive a "Order Acknowledgement" email, but the card is not charged. I have been unable to renew my membership for almost a week now. This is the first such issue since 2012.
I have tried to enroll probably a dozen times now over the last several weeks. When I reach out to support, the "senior" support people always just say "We can't complete your enrollment and we can't give you any more guidance at this time". They won't tell me why. It's incredible! I think everyone on the Apple Developer Support Team deserves to be fired, especially the "senior" ***** named Ian. What a bunch of dummies! Just take my freaking money and let me put my app on the dang app store, you're hurting my business!!!!!!


I start to go completely nuts. I am trying to manage 3 jobs at the same time and it already have wasted my time 3 weeks and the Enrollment/Payment issue is still not solved. Support asking me several documents including me wasting a day in the Bank waiting for Bank Statements, scanned copies of several different documents, utility bills etc.

I start to believe that everyone using Apple products will be my enemies soon and they dont deserve to use my App if these Fruit heads cant do any better than this.

Lost a s-loads of money, time and my business partners are gone fed up waiting.

Can not recommend this for anyone.

One of the biggest companies in the world and cant even get their payment system working, Steve Jobs will turn in his grave.
The same problem. I am from Russia and have not been able to pay for my account for a week
I'm having the same problem and I'm in Australia. To make matters worse I have lodged two tickets and have no response after the initial acknowledgement and the phone contact doesn't respond.
I couldn't have imagined that renewing my membership was going to be such a pain. I have now tried 3 cards - all working fine with other international services (including app store subscriptions) and my order always gets cancelled.

Contacting Apple Customer care - they always suggest trying with another card. I am pretty sure this is a problem on their end as I have made sure to use credit cards that work and my order has always been cancelled. Cross-checking with the financial institution they say that no transaction was even attempted. Leaving no other option, I can only keep trying again and again. The sad part it is that it takes about 24 to 48 business hours to know that the order didn't go through which really makes it frustrating.

Reading this thread, it's evident that something is wrong either with the Apple's process or communication as so many developers are struggling. As a part of the developer community how can we escalate this to Apple so that it can help everyone?

Could someone from Apple Engineering team please get in touch so that I can provide more info to troubleshoot this and fix it for everyone? Thanks!
I'm having exactly the same issue :( Have been trying to register an account since August. I'm from South Africa.
Same issue. Been trying since March 2020. I've now been asked to upload photo ID but then support went quiet again...
From South Africa
For about a month now, we are has been experiencing difficulties in paying for renewal of membership in the Apple developer program. The same scenario. Attempts to use different bank cards or other changes were unsuccessful. Even cards bound to apple id and which were used a lot for shopping appstore. Support ("we are escalating your problem") not so useful so far.

And by the way, the bank claims that IPS doesn't really know or analyze anything about things like billing addresses.

Now trying to register fresh id and developer program, may be we will be lucky. Actually have no idea what to do next.
I was asked to renew on Sep-15 and received a bill after renewing, however, payment was never authorised. Then received another reminder that my membership will expire, renewed again on Oct-1, payment failed. Another reminder received on Oct-8, renewed, changed to another credit card - and it worked! I am from Germany, case number 101199979818
I solved my problem by turning to tareyev.grigoriy@gmail.com for help. The account was registered on the next day. For the service Gregory took a small fee.
Hey guys

I have been trying to pay for registration in the Apple developer Program for about a week, but still without success. As I understood from a small conversation with customer support, Apple never received my money. So it seems that my payment authorization fails all the time. But I don't know what's really going on.

Have any of you ever had similar problems?

Or maybe you just know what's going on and how to fix it?

I am also experiencing the same issue. I have been the developer for about 7 years and this is the first time I got this problem. My bank sees no attempts to authorize the payment from Apple, the support is mute. There is no reply to my messages. Have no ideas about how to solve the issue... I am getting nervous since the membership expires soon...
Has any of you given this problem? I've been trying to sign up for 6 months but Apple is blocking me.
This is the message that appears before payment:

Apple Developer Program
Your enrollment could not be completed
Having issues authorizing payment for Apple Developer Program
 
 
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