My question is regarding Consumable In-App Purchases & Identifying refunds.
It's getting out of hand. Apple doesn't offer any API to find out users who have been refunded we are getting hit massively. Users use our service, get refund from Apple without our notice and continue to use servies. I'm pretty sure that such users keep repeating this.
We are loosing $1000s every month. Ours is a marketplace app we pay to service providers so our losses almost double.
Since there is no API and no other ways of identifying such users, I was wondering of we can get some help from App Store Connect - Sales & Trend Report?
I can filter refunds, check the IAP amounts and compare with reports in my backend to narrow down users but it doesn't help much. Refund IAP amounts isn't exactly matching up so I can't pin point exact users.
I was wondering if anyone knows any other ways which can help us to find out such users who have been issued refunds?
