Rename a tester

Question

wilrus OP

Created Aug ’19

Replies 4

Boosts 0

Views 2.1k

Participants 5

I added a tester to the group, then realised I had entered the wrong name.

You can't rename a tester so I decided to delete the user from the group and then add them again with the correct name.

However, the old name displays. It isn't at all possible for me to get them under the correct name...

Boost

Answer 1

KMT OP

Aug ’19

Try changing the email attached to the old name...make something up, etc., then wait a bit and see if you can add a new user with the correct name and email.

0

Answer 2

acakebread_w14 OP

Jan ’21

same problem here - the suggestion to add another user with the same email doesn't work

0

Answer 3

bbarath OP

Oct ’21

I have the same problem as well. Is there a fix for this?

0

Answer 4

AndylVl311 OP

May ’22

Same issue, any fixes?

0