Cannot set price for In-App-Purchases items in iTunesConnect

I put in a request to apple support along with a video showing the issue. They came back and asked more questions this morning. I answered with the content below. I am wondering if anyone is able to get it to work right now. From what I saw the problem is that the pricing for 'Albania' is empty, which causes the Javascript error. I tried making the app only available in the US, but the pricing page still shows every country (including the problematic blank 'Albania' entry).

"I can create the problem any time, below is an example. I tried multiple browsers on multiple operating systems. Here is a thread on your support site of people with the same issue: https://forums.developer.apple.com/thread/112955

It is a javascript problem on the page "TypeError: Cannot read property 'countryCode' of undefined"

• Approximate date and time the error occurred (including the time zone)

4/10/2020 1:35pm EST

• Web browsers that you were able to reproduce the issue in

• Web browser version numbers

chrome on windows 10: 80.0.3987.163

chrome on osx 10.15.4: 80.0.3987.162

safari on osx 10.15.4: 13.1"

Same problem here

same problem here

I'm facing the similar issue. Here is the exception that I catch:

"TypeError: Cannot read property 'countryCode' of undefined

at https://appstoreconnect.apple.com/itc/js/ng-app/controllers/app/iap_sub_pricing_modal_fromdetails_cntrl.4b4d0eaab4.js:383:112

at Object.d [as forEach] (https://appstoreconnect.apple.com/itc/js/compiled/lib/vendor.16d4284eeb.js:1:340906)

at n.$scope.createPricingIntervals (https://appstoreconnect.apple.com/itc/js/ng-app/controllers/app/iap_sub_pricing_modal_fromdetails_cntrl.4b4d0eaab4.js:376:21)

at b.$scope.subPricingWizardFinished (https://appstoreconnect.apple.com/itc/js/ng-app/controllers/app/iap_sub_pricing_modal_fromdetails_cntrl.4b4d0eaab4.js:455:20)

at fn (eval at compile (https://appstoreconnect.apple.com/itc/js/compiled/lib/vendor.16d4284eeb.js:1:1), <anonymous>:4:330)

at n.e.<computed> [as onFinish] (https://appstoreconnect.apple.com/itc/js/compiled/lib/vendor.16d4284eeb.js:1:379497)

at n.scope.finishedWizard (https://appstoreconnect.apple.com/itc/js/ng-app/directives/form_elements.fe2413d8d6.js:1988:27)

at fn (eval at compile (https://appstoreconnect.apple.com/itc/js/compiled/lib/vendor.16d4284eeb.js:1:1), <anonymous>:4:233)

at n.e.<computed> [as onFinish] (https://appstoreconnect.apple.com/itc/js/compiled/lib/vendor.16d4284eeb.js:1:379497)

at controller.finish (https://appstoreconnect.apple.com/itc/js/ng-app/lib/angular-wizard.6eb709aecb.js:378:28)"

+1

I am facing same issue, but I am not getting any errors, I changed my "preferred currency" to USD from my profile page but still not getting any, during one of my trials I managed to get the price section to appear with a "add price" button once I clicked it and a popup appeared to select currency, the whole page just reloaded and went blank 😀 then I went back to the same hanged loader which I am still facing. Can anyone support with this, is there a bug ticket opened with Apple ? I am not familiar with the process here, it is my first app and I trying to make a demo subscription to test it with a sandbox user I made

Same here. Infinites spinner when trying to set the subscription price.

Same issue. Albania(USD) is blank and cannot set price

Yup, Albania is blank and cannot set price

After having this issue for the past 3-4 days it just magically went away. Now i can create subscription prices just fine.

Did you just retry after couple days?

I'm having the exact same issue with auto-renewal subscription, altho I have multiple apps in my account and when i tried to add exactly same IAP with anohter app, it worked perfectly fine!

I also checked the other IAP of the same app that has issue and the Subscription prices section just keep loading forever.

Contacted apple thru Feedback Assistant 2 days ago, no replies 😕

Hi All,

I managed to find a workaround for the issue!

to clarify: I have two issues with subscription pricing

1. Pricing section taking too long to load (note that at the end it loads) it takes about 1-2 minutes to load this section
2. when it is loaded and I click the plus button to add pricing the page automatically reloads and gives me a blank page so I was unable to add any pricing

I am using Safari Version 13.1 (15609.1.20.111.8)

The solution for issue # 2 is a kind of a hack, when you click on the plus button immediatly got to the browser top where the reload button is and once it starts reloading click stop it will then work.

Screen Recording can be found here https://1drv.ms/v/s!AsUerIYW6JpUjMwEHqE94umTzAQGbQ?e=wSGm8E

first video is for the failed attempt and the second one is for the one where the workaround fixes the issue

hope this helps people who have the same issue, I have also contacted feedback assitant and they responded asking for more details and I have shared those details, hopefully they can find the bug and fix it.

same problem

Same problem here, with macOS app. I cannot set the price for auto-renewal suscriptions. When I push the "create price" button, it does nothing. I think that it is because the prices for Australia, Switzerland and Norway appears in blank.