Cannot set price for In-App-Purchases items in iTunesConnect

App & System Services StoreKit
brian19862 OP
Created Jan ’19
Replies 40
Boosts 0
Views 10k
Participants 29

I am trying to create an in-app-purchase for my app in iTunesConnect, and every things works fine, but the only problem occurs when setting a price. For in-app-purchases that I have created in the past, the "Subscription Prices" section buffers infinitely.

For in-app-purchases that I am creating for the first time, I am unable to select a price as the "Create" button on the last step of setting the price does not do anything. The other buttons (cancel and back) work perfectly however "Create" does nothing.


I am using Auto-Renewable-Subscriptions and have been unable to solve this problem.

What can I do to fix this issue as soon as possible?!?

Replies  40
Boosts  0
Views  10k
Participants  29
KMT OP
Jan ’19

Which browser, on what macOS, are you using to access App Store Connect?

0
ercion OP
Jan ’19

Did you solve this? I'm having the same issue. Looking at the console, I can see Apple is logging its requests as well as errors (Apple, are you okay?). The request that goes on the Create button shows this in the payload:


"TypeError: Cannot read property 'countryCode' of undefined at https://appstoreconnect.apple.com/itc/js/ng-app/controllers/app/iap_sub_pricing_modal_fromdetails_cntrl.0381c36479.js:399:112 at Object.d [as forEach] (https://appstoreconnect.apple.com/itc/js/compiled/lib/vendor.39484e40a9.js:1:342958) at o.$scope.createPricingIntervals (https://appstoreconnect.apple.com/itc/js/ng-app/controllers/app/iap_sub_pricing_modal_fromdetails_cntrl.0381c36479.js:392:21) at b.$scope.subPricingWizardFinished (https://appstoreconnect.apple.com/itc/js/ng-app/controllers/app/iap_sub_pricing_modal_fromdetails_cntrl.0381c36479.js:471:20) at fn (eval at compile (https://appstoreconnect.apple.com/itc/js/compiled/lib/vendor.39484e40a9.js:1:467557), <anonymous>:4:330) at o.e.(anonymous function) [as onFinish] (https://appstoreconnect.apple.com/itc/js/compiled/lib/vendor.39484e40a9.js:1:385441) at o.scope.finishedWizard (https://appstoreconnect.apple.com/itc/js/ng-app/directives/form_elements.408dcebb53.js:1974:27) at fn (eval at compile (https://appstoreconnect.apple.com/itc/js/compiled/lib/vendor.39484e40a9.js:1:467557), <anonymous>:4:233) at o.e.(anonymous function) [as onFinish] (https://appstoreconnect.apple.com/itc/js/compiled/lib/vendor.39484e40a9.js:1:385441) at controller.finish (https://appstoreconnect.apple.com/itc/js/ng-app/lib/angular-wizard.6eb709aecb.js:378:28)"


But no errors are reported on the UI. I'm not sure how to interpret this message either.

0
ercion OP
Jan ’19

And the "Territories the App is Available in" doesn't show any territories even though my app is available in 153 of 155 territories.

0
brian19862 OP
Jan ’19

Have you solved this issue yet? I have still found no solutions, even after contacting apple over 3 times.....

0
narpublic OP
Jan ’20

I am having the same issue. Creat button doesn't respond and JS console shows the error. The Singapore pricing has no value which must be the cause of the problem.

0
TBSTBS OP
Jan ’20

I'm also unable to create a new pricing for in-app purchases, and the console shows the same error.

0
venkatesh7 OP
Jan ’20

Did you find any solution?
We are facing the same problem

0
DimitriL OP
Jan ’20

same problem...no solution ... :/

0
Yoash OP
Jan ’20

Same issue here. Any suggestions so far?

0
OP
Apple
Jan ’20

I would use the "Contact Us" button from your AppStoreAccount page to report this issue. You may have to hunt for a place where there is an editable text field to submit your comments, but this is an issue for the AppStoreConnect folks to investigate. They may ask you to submit a bug report, in which case, they can provide instructions on how to do so.


Wish I had a simpler suggestion - I've encounted this problem myself and have contacted internal ASC engineers.


rich kubota - rkubota@apple.com

developer technical support CoreOS/Hardware/MFI

0
dpgdpg3423 OP
Apr ’20

Same problem for us

0
buddiesstudios OP
Apr ’20

Yep. Same thing here. The error is exactly what ercion describes in his reply.

0
AIYUBBB OP
Apr ’20

Same Problem


Price for albania is empty

0
askibilisim OP
Apr ’20

Same problem here

0
thehooraymedia OP
Apr ’20

Am having the same issue as well. For me the select options for Albania (USD) are not available.

0
Cannot set price for In-App-Purchases items in iTunesConnect
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