We decided to discontinue a subscription service a few months ago. Already made some announcement via email and an in-app message about it then recommend the user to unsubscribe from the service.
But there are 3 active subscriptions still auto-renewing until today and simply we don't want to steal from the users.
Is there a way to cancel all active subscriptions? And also any information we can use to contact the user or maybe receiptID? We need it to process the refund.
Thank you for the help
yoga-ipc
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From
Tokyo, Japan