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(After upgrading to iOS 17.5.1) MFi hearing devices appeared to be paired, but app is unable to resolve the connection to the peripheral
Hey Apple, We (our customer support teams) have received feedback from our customers complaining their hearing devices (hearing aids) appear to be connected to MFi and OS controls are working, but audio stream isn't working, and the app is unable to resolve a connection to the device via the CBCentralManager.retrieveConnectedPeripherals(withServices:) The issues appear to disappear once the user unpairs and re-pair the hearing devices in the Accessibility > Hearing Devices options (they might also need to uninstall and reinstall the app as it is getting stuck due to invalid state), but we are unable to replicate this issue on our environments given it is intermittent and once we have upgraded a device to iOS 17.5.1, we don't have a mechanism to revert to an earlier version of it. So far, we have received about 30 reports for the past 2 weeks. Most of our customers complain about the app not connecting to the devices, but the fact the audio stream is not happening could hint to a deeper problem than our app. Are you guys aware of a problem affecting MFi hearing devices restoring after the OS upgrade process?
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Jun ’24
OS and settings screenshots
I think this question might be confusing and a long shot, but I need screenshots from the settings app (not the app settings) in different languages for the latest iOS version. Has Apple (or some other site) provided this resources? I have been Googling the entire morning, and I have no idea how to find this resource (if exists)
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Oct ’23
How to define entitlements for AXMFIHearingDevice.pairedDeviceIdentifiers() ?
Hi! Reading the documentation for AXMFiHearingDevice, or to be more specific, reading the pairedDeviceIdentifiers I can see we need to define the manufacturer identifier(?) for my app's hearing.aid.app entitlement. But the documentation doesn't specify which key I am meant to be defining here. I saw another comment about 2 weeks ago, in which we are meant to request offical tech support, but is there a plan to make this available to others? (the post in question)
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Mar ’23