(After upgrading to iOS 17.5.1) MFi hearing devices appeared to be paired, but app is unable to resolve the connection to the peripheral

Hey Apple,

We (our customer support teams) have received feedback from our customers complaining their hearing devices (hearing aids) appear to be connected to MFi and OS controls are working, but audio stream isn't working, and the app is unable to resolve a connection to the device via the CBCentralManager.retrieveConnectedPeripherals(withServices:)

The issues appear to disappear once the user unpairs and re-pair the hearing devices in the Accessibility > Hearing Devices options (they might also need to uninstall and reinstall the app as it is getting stuck due to invalid state), but we are unable to replicate this issue on our environments given it is intermittent and once we have upgraded a device to iOS 17.5.1, we don't have a mechanism to revert to an earlier version of it.

So far, we have received about 30 reports for the past 2 weeks. Most of our customers complain about the app not connecting to the devices, but the fact the audio stream is not happening could hint to a deeper problem than our app.

Are you guys aware of a problem affecting MFi hearing devices restoring after the OS upgrade process?

Our partner company has raised a similar issue in the past: rdar://124607822

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(After upgrading to iOS 17.5.1) MFi hearing devices appeared to be paired, but app is unable to resolve the connection to the peripheral
 
 
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