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iOS/App Store issue when dropping iOS 12 support
Hi! We (Forza Football) dropped support for iOS 12 with the last release (second week of August). Since, we have received several 1-star reviews and support messages from iOS 12 users for whom the update is shown as available on their devices but when they select "Update", the download fails and they get stuck in a state where they cannot update a version that is not for their devices and are not shown the latest compatible version. Tried it ourselves and the issue goes away when the device is restarted. Is this a known issue? Going by the amount of reviews and messages received, seems like all iOS 12 users experienced this. Thanks for your help.
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Aug ’21