Hello 618Media,
I'm really sorry to hear about the difficulties you and your team are facing with Apple's abrupt termination of your Developer Program membership. I find it really concerning that Apple can wield such power without offering a clear reason, especially when developers have invested so much time, effort, and resources into their apps.
You are not alone in this struggle; I came across another post on this forum where a corporation had invested over a million dollars in their app development, only to find their membership revoked without explanation. You can read more about their ordeal here.
It's particularly disheartening that small businesses and even larger corporations can lose their livelihoods and investments overnight due to vague terms and conditions. It seems to me that a more transparent process and human customer service should be the bare minimum in dealing with such life-altering decisions.
I hope you find a way to resolve this issue, and please keep us updated. Cases like these should not go unnoticed.
Best wishes,
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Hello WOOW_SM,
I'm really sorry to hear that you've experienced a similar issue with your Apple Developer Program membership being abruptly terminated. Your post resonated with me because my team and I are currently going through an almost identical situation. You can read more about our ordeal here.
Like you, we have spent significant time and resources on our app and were shocked to receive a termination notice without any specific explanation. We even appealed the decision, emphasizing our commitment to adhere to Apple's guidelines, only to be told that their decision is "final."
Your point about the role of bad actors and competitors in affecting the account status is very concerning. It makes me wonder whether our suspension might be the result of something similar. Your observations about the vague language of Section 3.2(f) in the ADP Agreement and the lack of human customer service also align with our experience and concerns.
Our business was severely affected by this termination, especially since we were already dealing with the aftermath of a recent earthquake and our app was our sole source of income. We've tried to draw attention to this issue on social media. You can find our posts on Twitter under the username oguzhan_karah4n and on LinkedIn by searching for Oğuzhan Karahan.
Your plan to take this to court is very brave, and I admire your resolve. Are you aware of any precedents where Apple has reversed such decisions following legal actions? I believe collective experiences and insights from developers who have faced similar issues might offer some guidance on how to navigate these murky waters.
Best of luck with your legal proceedings, and please keep us updated. I believe it's crucial for the developer community to stand together in the face of such opaque and abrupt actions.
Best regards