Nevermind, I just need to wait for a very long time for it to launch and the debugger output to show too.
mistergreen
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Do you have a hotline to their phone?
Previews are uploading but it's not 100%. Keep trying.It's accepting my Adobe premiere files too. Make sure the format profile is Main @ level 40.
What's your video format? I'm still getting errors. Maybe their update need to reach me on their cloud.
I think the 'wrong format' error is a generic error to deny any uploads. It does sound like a server issue.
The problem is still there. The dev team has been quiet on this, not responding. Not sure what's going on.
it was a fluke, one time when I got it to upload. I delete it, reupload, and it doesn't work. Ithink something is wrong with the server.
https://feedbackassistant.apple.comFor debugging issues.I've tried most video settings and nothing 100% works. I got one video to upload but it was a fluke.
Still not working. Please file a bug report if you're having trouble with this.
Welcome to my world 👿
Glad I'm not the only one. I filed a feedback bug report. Hopefully I get an answer soon.I would hold off publishing your app until the video thing is worked out. It helps in getting downloads.
I've tried making the App Preview in iMovie and still getting errors.The video did not save and I get the message'Your app preview is in the wrong format. For more information, see the Developer Help.'I've had it and filing a bug report.
The format given here seems to be wrong toohttps://help.apple.com/app-store-connect/#/dev4e413fcb8Video characteristicsProgressive, up to High Profile Level 4.0Also I set to Main @ level 4.2 seems to be accepted but reject High @level 4.0
I got them all.. 'File can not be loaded'... 'Wrong format'.... and even the video disappear after saving.I might have stumbled onto something that might work. I open the file in Quicktime and resave them, not 'Export'.******NEW*****I compared the video meta data and it looks like the Quicktime resave added a 'Source duration' & 'Source_Duration_LastFrame' that Premiere didn't add. This metadata might be important to the appstore. **** appstore is too picky.