Hello, We have been developing an app for some months and decided it is time to start testing builds on the App Store. However, upon uploading it for a Test Flight, our application was declined because it 'promotes the use of tobacco or nicotine-related paraphernalia, including but not limited to cigarettes, pipes, hookahs, vaping products or e-cigarettes, which is not permitted on the App Store'. We have since then made several adjustments and contacted the App Review Board, but the reply is still the same - declined. Our application promotes lounges and restaurant which indeed offer shisha/hookah, but we are not in any way promoting smoking itself, just showcasing the places. We have the proper age restrictions in the App Store (17+), we have several consent screens for non-smokers and minors and our customers are obliged to login via Facebook or Google accounts so we can restrict them by age too. We are not selling or promoting tobacco products. Most of our partner places rely on their food, music and entertainment too, not only smoking. This however seems to be not enough for the App Store team to approve our application and do not end our business. We have several questions which we asked the App Review Board but got more than vague answers: What is the way to proceed with our App so that it can be approved? We are ready to make any needed adjustments. The App Review teams answer is only 'create a new App and come back', which is not serious since this is our business model. How come there are Apps with identical concept which are already live on the App Store and is there a particular reason we are not among these lucky ones? The App Review team answer is that they will look at other Apps, but as of now they are still live, which means we could be too. We would be grateful if someone had similar experience and is willing to help us with suggestions how to proceed - is the battle lost, can we do or contact someone else? Thank you in advance! Kind Regards, LocalShisha Team