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Requesting Apple technical support
So I requested Apple's technical support (TSi) on Monday. Yesterday I received an email with a follow up number. So I replied to that email with my zipped up Xcode file and sent it to them with explanation to help me out with an Xcode 7.0.1 issue that's causing my app to not allow the device to turn Upside Down when I click a Facebook share button. Anyways, yesterday was my response with my project, what happens next? When do they contact me back with a possible solution? By the same email ? And when does this happen?
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4.6k
Oct ’15
How do I get promo codes?
I just submitted my App to Apple review. I clicked for Manual release and I changed the date to December tempoprary date in pricing. I need promo codes that's why I did it. I didn't see anywhere in iTunes Connect that asked me if i'd want promo codes, so I'm assuming Apple will give them to me if review goes well and they approve it or did I have to ask for the promo codes before I clicked submit?Also, just now I submitted my app for review, how long should I expect this review to take assuming all goes well? Can I do anything to speed up my review process maybe by contacting App review team if I can?
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17k
Aug ’15