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Clarification about App Rejection Message
Hello, We're currently preparing mobile app focusing on provide online education service. When we're submitting our app in app store we got Rejection message about this 2 issue: Guideline 3.1.1 - Business - Payments - In-App Purchase Your app unlocks or enables additional functionality with mechanisms other than the App Store, which is not appropriate for the App Store. Specifically, your app enables the redemption of coupons. Next Steps To resolve this issue, please remove this feature from your app. 2. Guideline 3.1.1 - Business - Payments - In-App Purchase We noticed that your app or its metadata enables the purchase of content, services, or functionality in the app by means other than the in-app purchase API, which is not appropriate for the App Store. Next Steps While the payment system that you have included may conduct the transaction outside of the app, if the purchasable content, functionality, or services are intended to be used in the app, they must be purchased using in-app purchase, within the app - unless it is of the type referenced in guideline 3.1.3 of the App Store Review Guidelines. My Question regarding this is as follow: How can we use the promo/discount code for some of the content in this app? Can we use 3 rd party payment gateway for our service? Appreciate for your response. Many thanks
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Jul ’20
Implement Apple pay applicable in Indonesia?
Hi we're trying to implement apple pay as a payment in our education app, but we have error that the region for device cannot be used with apple pay. Can apple pay used in Indonesia? If not, what's the alternatif payment because we previously have error rejection from apple to use ordinary payment gateway Appreciate for the help. best regards,
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Apr ’21
Error Test using In-App Purchase in sandbox
We're trying to test do transaction by purchase product using IAP in sandbox but got error the following Unhandled Exception: PlatformException(storekit_duplicate_product_object, There is a pending transaction for the same product identifier. Please either wait for it to be finished or finish it manually using completePurchase to avoid edge cases., {applicationUsername: EduTechOnline, requestData: null, quantity: 1, productIdentifier: 3590, simulatesAskToBuyInSandbox: true}, null) We've tried to create new user account for this testing but the result is still the same. Appreciate for any help. Regards,
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1k
Apr ’21
IAP Testing
We are testing in-app pruchase (IAP) in sandbox. Several product we've register in apple console and can be purchase using ios device. But when I tried to use other ios device (ipad) there is error message during [purchase] mentioned "not found" but the product name and price listed below the message, []not found [the product name] [product price] I wonder why the "not found " appear while the product name and price is shown and we can do the product purchase. Appreciated for the help regards,
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320
Apr ’21
Publish App with In App Purchase got Rejection
Hello, We have application using in app purchase. We have tested in test flight, the in app purchase has working. But when we tried to publish the app with In App Purchase, we're getting rejected from Apple Store We use 2 method to publish the app but both method is not working Method 1 Add Build App Include In App Purchase in App Store Submitted App for Review This method we received error as attached Method 2: Add Build App Submit app for review After got Waiting for Review Status, Include In App Purchased This method we received Rejection as attached Please advise how we solve this issue Best Regards, Herbet
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Aug ’21